Clinical Administrative Assistant

Job Type Full-timeDescriptionPOSITION SUMMARYPosition is responsible for various clinic front-office administrative responsibilities as outlined below. The clinic front-office is a high-intensity, fast paced environment, and because of the critical impact this position has on clinic efficiency, the employee must be punctual and have excellent attendance.REPORTING RELATIONSHIPSThe position reports to the Front Desk Supervisor.JOB DUTIES & ESSENTIAL FUNCTIONSSchedule patient appointments and follow-up visitsRegister patients and verify/update demographics and insurance informationIntake and check out of patientsEnsure copays are collected at time of visitManage patient information in Electronic Medical Records systemPerform cash account management activitiesVerify insurance information from patientsScan patient records into the EMRComply with commercial and Medicaid insurance plan rules for services requiring prior authorizationObtain Medicare ABN for non-covered servicesCreate triages within the EMR systemMail and receive new patient information packetsComply with Red Flag Rules for photo identificationAnswer and return phone callsSwitch phones to night/weekend servicePerform other duties as assignedAdhere to all HIPAA rules and regulations at all timesParticipate in weekend and holiday rotations RequirementsQUALIFICATIONSHigh school diploma or equivalentPrevious front-office experience (2-4 years) in a high volume medical practice desirableExperience with MEDENT or other EMR software a plusKnowledge of medical terminology and insurancesProficiency in Word, Excel, PowerPoint and E-mailMust be reliable and punctualMust have attention to detailMust be able to perform effectively in a fast paced environment with many changing prioritiesMust be professional and customer service oriented to deliver quality excellent careAbility to work independently and with a teamProfessional written and verbal communication and interpersonal skillsWillingness to work a flexible scheduleMust have a valid driver's license with an acceptable driving record and reliable transportationRequiredPreferredJob IndustriesHealthcare

Created: 2025-03-05