Assistant Manager

Description Truck World, Inc., headquartered in Hubbard, Ohio, is currently seeking an energetic Assistant Manager to join our location in North Jackson, OH. Duties/Responsibilities:Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times. Maintains and motivates a positive sales team through communication, incentives, and evaluations. Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies. Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships. Plans, organizes, and coordinates sales, marketing, and budgeting. Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales. Ensures inventory data is correct by performing spot inventory counts and checks. Collaborates with Store Manager, VP of Operations, CFO and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies. Uses company software to research, analyze, and track purchases. Ensures that the store always looks clean and inviting. Places and rotates merchandise to attract positive attention from customers. Performs other related duties as assigned.Required Skills/Abilities:Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Organized with attention to detail. Works well under pressure and deadlines; ability to multitask. Strong leadership and management skills with ability to motivate staff. Excellent customer service abilities. Ability to develop and maintain budgets. Thorough understanding of company policies and practices. Experience:At least two years of retail managerial experience required. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Required qualifications:Legally authorized to work in the United States18 years or olderPreferred qualifications:1+ year of experience in the retail industryAt least high school diploma or equivalent or higherRetail skills: point of sale (POS) operationRetail skills: customer serviceRetail skills: addressing customer complaintsRetail skills: restockingRetail skills: taking inventoryManagement skills: supervising employeesManagement skills: hiring and onboardingManagement skills: termination of employmentManagement skills: resolving customer complaintsManagement skills: managing employee conflictsMath skills: calculating sales totalsMath skills: counting cash drawerComfortable handling customer complaintsAble to stand for duration of shiftAble to comfortably lift 30 lbsAvailable to work: holidaysAvailable to work: weekendsAvailable to work: weekdays

Created: 2025-02-18