Quick Lane Service Manager / Automotive Service Manager

Hands on position!! Qualifications • Technical automotive knowledge • Demonstrated ability to manage others • Organized and friendly personality Responsibilities • Ensure that customers receive prompt, courteous, and effective service • Serve as a liaison between technicians and customers • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer • Manage and hire technicians and service advisors • Interview and make new hires • Distribute work between technicians • Prioritize required services • Ensure customer has a positive dealership experience • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled • Spend quality time building relationships with the customers

Created: 2025-01-11