PAP Scheduler

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.Description:AdaptHealth Opportunity - Apply Today!At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.PAP SchedulerResponsible for ensuring the customer receives PAP equipment by scheduling an appointment for the customer to come in to pick up equipment and receive proper instruction on how to best use the equipment. Must explain customers financial responsibility and ensure payment. Successfully guide patients through AdaptHealth using a patient centered approach and effective communication. The primary goal is to collaboratively work with patients to positively affect their health outcomes providing the right products and services at the right time while maintaining alignment with organizational goals and objectives.Job Duties:Develop and maintain working knowledge of current HME products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement.Responsible for both inbound and outbound callsInsurance verification and explanation of coverage details to the customerEnsuring best method of providing equipment is metExplain compliance requirements to the customer to ensure they utilize the machine to their Insurance companies' standardsCollects patient financial responsibility prior to processing new supply ticketsResponsible for sending letters to patients when contact cannot be madeMakes recommendations for company equipment that will improve quality of care as appropriateSuccessfully troubleshoots equipment problems over the phoneVerifies or obtains alternate contact informationVerifies delivery address, delivery instructions and telephone number for all ordersReviews documentation to make sure it is valid prior to processing an orderUnderstands and utilizes the most cost-effective delivery method for items orderedDocuments accounts with any delivery expectations and requestsUses standard note formats and notates contact with patient or familyComplete all orders received via CMB, email, fax, or phone in a timely mannerThrough daily work activities identifies trends, either system or process driven, that can be changed or modified to improve efficiency and create cost savingsSupports the achievement of departmental and organizational goals by assisting co-workers in completion of call schedules and other assigned tasksOther duties as assigned.Requirements:Minimum Job Qualifications:High School DiplomaOne (1) year of work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industryExact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance.AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.PI6d7d80a1716a-30134-37124871

Created: 2025-04-25