Customer Service Jobs In Phoenix, AZ

Ready to use your expertise in evaluating client networking requirements and persuasive delivery to connect clients with our fiber services? You can do that. Do you want to create technical and product presentations to inform clients? As a Sales Engineer II at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country"s biggest brands. If you"re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.  Be part of the connection:You educate clients and motivate them to implement our cost-effective combinations of MAN, WAN, Wave, internet, video, SIP and PRI. You will present products and proposals to new and existing accounts. How you can make a difference: Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools. Perform a needs assessment and status evaluation to identify client improvement areas. Work with internal teams to develop unique service offerings for standard and nonstandard solutions. Serve as a subject matter expert on data services to provide proof of concepts to other teams. Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients. Develop strategic responses for RFIs, RFPs and RFQs to boost sales. Research industry knowledge and emerging technology to improve product offerings.  WHAT YOU BRING TO SPECTRUM BUSINESS   Required qualifications:Experience: Experience in the design and implementation of complex Metro Ethernet, VoIP, SIP and MPLS solutions. Education: Bachelor"s degree in engineering, computer science or a related field. Technical skills: Skilled in data and voice communications, IP security strategies, VoIP/ SIP, IP-VPN, DWDM, MPLS, VPLS, metro Ethernet and LAN/WAN integration; Proficient in Microsoft Office. Skills: Troubleshooting, issue resolution, presentation and English communication skills. Abilities: Ability to conduct a consultative analysis and provide recommendations. Availability: Travel to and from assigned territories and company facilities. Valid driver's license. Preferred qualifications: Cisco certification, such as CCDA, CCNA or CCNP. MEF-CECP or certifications from Alcatel-Lucent, Juniper or ADVA. What you can enjoy every day: Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations. Learning culture: Company support in obtaining technical certifications. Dynamic growth: Paid training and clearly defined paths to advance within the company. Total rewards: Comprehensive benefits that encourage a work-life balance.Apply now, connect a friend to this opportunity or sign up for job alerts.#LI-MD2 SEN225 2025-48854 2025 Here, employees don"t just have jobs, they build careers. That"s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant"s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The base pay for this position generally is between $83,200.00 and $136,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.In addition, this position has a commission earnings target starting at $30,000.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you"re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We"re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Created: 2025-04-11