AI Engineer

Title: Conversational AI EngineerIs this the role you are looking for If so read on for more details, and make sure to apply today.Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule)Schedule: Mon - Fri, 8:00AM - 5:00PM ESTNote: This is a W2 contract role; this role is NOT open to C2C or 3rd party candidatesWe are seeking a Conversational AI Engineer to design, implement, and enhance a conversational AI agent, leveraging the latest advancements in Generative AI and Natural Language Processing (NLP). This role will work closely with business stakeholders to understand user needs, analyze AI interactions, and develop intelligent, responsive chatbot experiences. The ideal candidate will have experience with Dialogflow CX, Vertex AI, BigQuery, and Looker Studio, as well as a deep understanding of LLMs (Large Language Models), prompt engineering, and fine-tuning AI models.Position Responsibilities:Develop and optimize a Generative AI-powered virtual assistant to provide accurate, dynamic, and context-aware responses.Leverage LLMs and fine-tuning techniques within Vertex AI for advanced conversational capabilitiesImplement and refine conversational experiences in Dialogflow CX, incorporating Playbooks and Tools for structured interactionsAnalyze chatbot performance using BigQuery and Looker Studio to identify areas for improvement and enhance response qualityCreate guided conversational flows and prompt engineering strategies to optimize AI responsesEnhance AI reasoning and Retrieval-Augmented Generation (RAG) techniques to improve the agent's ability to pull in relevant, up-to-date informationIntegrate Google Cloud Functions for seamless backend connectivity and automationWork with stakeholders to ensure AI solutions align with business goals and compliance requirementsMonitor and iterate on AI model performance, implementing continual improvements based on user feedback and analyticsPosition Qualifications:Experience developing AI-powered chatbots or virtual assistants, preferably using Dialogflow CX and Vertex AIA strong understanding of Generative AI, LLMs, NLP, and prompt engineering techniquesProficiency in Google Cloud Services, including Vertex AI, BigQuery, Looker Studio, and Cloud FunctionsFamiliarity with Dialogflow Playbooks and Tools for structured conversational AI developmentExperience analyzing AI performance metrics and improving model accuracyAbility to translate business needs into effective Generative AI solutionsStrong problem-solving skills and the ability to work with both technical and non-technical stakeholdersFamiliarity with APIs, cloud security best practices, and AI ethics preferredProficiency in Python or JavaScript for AI model integration and automation preferredExperience with RAG-based AI approaches to improve knowledge retrieval in conversations preferredExperience deploying infrastructure as code using Terraform preferredA minimum of a Bachelor's Degree in Computer Science, Information Systems, AI Systems, or other relevant field; Master's degree in a relevant field preferredNote: This is a W2 contract role; this role is NOT open to C2C or 3rd party candidates

Created: 2025-03-07