HR Svc Ctr Spec 1

Innova Solutions has a client that is immediately hiring for a HR Service Center Specialist.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.   Position type: Full-time Contract Duration: 3 - 6 months contract Location: Fully Remote   As a HR Service Center Specialist, you will:Assist new hires with navigation through pre-employment activities (i.e. licensure/certification primary source verification, background check, drug testing, employee health screenings, EEO-1, I-9) ensuring activities are completed in a timely mannerPerforms quality data review of information (i.e. name, address, phone) interfaced from the recruitment application (Oracle Could) to the HCM (PeopleSoft), resolving errors where applicableOnce pre-employment activities are successfully completed, schedules new hire for orientation advising all necessary parties for a seamless handoff (i.e. hiring manager, recruiter, local HR)Notifies recruiter and hiring manager should a new hire fail any pre-employment activities requiring an offer to be rescindedOversees the renewal of licensure and certification processes (i.e. proactively reporting on upcoming expiration dates and ensuring employees without valid licenses/certifications are routed to employee relations for appropriate action)Operational: Receives, routes, resolves, and properly closes all Client HR inquiries within their specialty or assignment in an accurate and timely mannerCollaborates with appropriate SSC leadership/staff, COEs, HRBPs, HRIS, or third parties to resolve complex inquiries or transactionsAccurately enters data into appropriate computer applications/databasesReceives and scans paper-based personnel forms; uploading information into the appropriate applications/databases Uses the case management tool to accurately capture, track, and follow-up on inquiries; entries used to monitor KPI trends, track performance, provide feedback, and improve quality Participates in system testing and identification of system and user-interface issues; provides feedback to SSC leadership and HRISPerforms daily review of open case cues to ensure inquiries/requests are being assigned, resolved and closed properly and in a timely mannerQuality Assurance: Continuously reviews SSC knowledge base to maintain working knowledge of HR and Payroll OperationsPartners with SSC Managers to regularly review performance outcomes against SLAs and KPIs; identify trends requiring COE policy and procedure review and/or consideration Constantly seeks additional opportunities to improve the quality, efficiency and effectiveness of individual and team workThe ideal candidate will have: Working knowledge of healthcare recruitment processes highly desirableWorking knowledge of pre-employment activities (i.e. Background checks, education checks, employee health screenings) requiredWorking knowledge of healthcare jobs licensure and certification requirements Strong Customer Service skills highly desirable    Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Nikita 470-845-2891 Nikita@   PAY RANGE AND BENEFITS: Pay Range*: $20- $24/hr. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: · Named One of America's Best Employers for New Grads by Forbes (2024 · Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) · One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) · One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) · Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) · One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) · AWS Advanced Tier Services Partner with 100+ certifications Website: Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@ or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions:One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)ClearlyRated® Client Diamond Award Winner (2020)One of the Largest Certified MBE Companies in the NMSDC Network (2022)Advanced Tier Services partner with AWS and Gold with MSInnova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Created: 2025-03-06