Security Supervisor

The Cleveland Museum of Art is looking to hire 3 Security Supervisors for all shifts who will supervise and coordinate the activities of all on duty Gallery Guards and Night Watch Persons. The Security Supervisor monitors all protection services and environmental systems and reports unsafe conditions. They also supervise the protection and security of the facility, collection, staff and visitors.You could be just the right applicant for this job Read all associated information and make sure to apply.Performs all control room operations, including monitoring cameras, alarms and fire systems; maintains an up-to-date and accurate log of activities; reports activity that requires Protection Services support or may have an impact on Protection Services operations.Supervises Gallery Guards and Night Watch Persons for compliance of work rules, job performance, policies and procedures.Assists in the assignment of Guards and assures adequate coverage of personnel within building zones according to coverage requirements; schedules lunches and breaks; distributes schedules and assignments to security officers.Supervises and participates in protection services opening and closing procedures.Assists with roll call when needed.Required to fill-in when needed to maintain a proper level of security management in the building.Responds to call from the on-duty Security Management Team to direct activities during unusual occurrences or as circumstances dictate.Conducts formal and informal investigations of incidents, accidents, thefts and museum employee issues as directed by the Security Management Team.Participates in the training of subordinates in protective procedures, first-aid, fire safety, etc.Assumes gallery or post duties as necessary to cover lunch/break reliefs or as other circumstances dictate.Writes reports concerning incidents, accidents, thefts or other security related events; documents appropriate incidences, including subordinate feedback; reports and submits incidents to Security Operations.Requirements and Key Competencies Associate degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience. Bachelor's degree preferred.Employee should have excellent interpersonal skills, be dependable, and be willing and available to work evenings and weekends as required. Ability to communicate effectively with a wide range of people in a variety of situations essential. Able to properly manage conflict resolution in a professional and kind manner. Formulate recommendations for the development or modification of policies and practices that promote diversity, inclusivity, and equity. Knowledge of alarm, fire, and video surveillance systems.Please apply at: Full-time Benefits include:Partner level membership to CMAFree, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)50% off admission to select ticketed exhibitions for members' guestsFree admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a memberPriority registration and discounts for museum art classes for adults and children20% discount in the museum store10% discount in the museum restaurant and caféAnnual subscription to Cleveland Art members magazineFree Garage ParkingYour employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.MedicalDentalVisionLife and Accidental Death and Dismemberment InsuranceVoluntary LifeShort Term DisabilityLong Term DisabilityHSAFSA401(k) with company matchAccident InsuranceCritical Illness InsuranceID TheftLegal ServicesPet InsuranceEmployee Assistance Program

Created: 2025-03-02