Business Process Management Intern
Middlesex Savings Bank - Westborough, MA
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OverviewRemember to check your CV before applying Also, ensure you read through all the requirements related to this role.The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. (Summer May - August)ResponsibilitiesWork with SharePoint Administrator for document clean-up initiatives.Working with various productivity tools (Nintex workflow, UiPath RPA, SQL/PowerBI, DRUID AI) used in creating bank solutions.Actively participating in document management, solutions testing.Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support, administrative responsibilities or other tasks related to the department operations or programs.Builds understanding of the overall concept of the company, including the brand, customer, product goals, and/or all other aspects of service.Proactively engages with team and other internal departments to understand business responsibilities and goals.Provides suggestions to management for improving customer service and internal processes.Learns and becomes familiar with internal systems and software.Performs other related duties as assigned.QualificationsEducationHigh School Diploma is requiredStudents entering their Junior or Senior year of collegeAdditional RequirementsStrong analytical and computer skillsAbility to effectively communicate both verbally and in writingMust maintain confidentiality and professionalism at all timesPrevious employment experience in a bank, accounting or finance environment is preferredStrong customer service skills and experience preferredMust have cyber security awareness to protect the digital environment, the Bank, and customersCandidates for this position must be authorized to work in the United States on a full time basis for any employer without restrictionVisa Sponsorship will not be provided for this positionMiddlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/DisabledPI263800950
Created: 2025-03-01