Business Analyst

JOB TITLE: Business AnalystPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.JOB LOCATION: Quincy MAWAGE RANGE*: $50-$53JOB NUMBER: ITS77_EHS_FY25_BUS ANAL - 1006 - IE&EREQUIRED EXPERIENCE:Bachelor's Degree4-5 years of IT applications experience as a Business AnalystAt least 2 years of experience supporting a benefits management program's eligibility management processesDemonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive informationDemonstrated ability to analyze and synthesize business requirementsDemonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.Excellent communication & negotiation skills and experience in supporting technical and non-technical staffStrong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changesDemonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions.The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever-changing work environment.The candidate must be energetic, driven, and committed to project success while working under tight time constraints and pressure.Advanced knowledge of Microsoft Office and SharePoint, knowledge of collaborative tools (e.g., Teams, Zoom), and JIRAMust have working knowledge of Agile SDLC processesJOB DESCRIPTIONThe Business Analyst will report to the Functional Lead and closely work with the IE&E CP PMO Lead to support key programmatic initiatives ensuring deliverables are in line with the Program's goals and meet the objectives of the various business stakeholders. The BA is an active member in all phases of the project including requirements gathering, design and development activities, testing, implementation, and ongoing operation. They serve as a liaison between the business community, the software quality assurance team, project management office and the technical development team and, as such, the successful candidate must have a strong working knowledge of eligibility and enrollment processes for Benefits management, be well-versed in operational concepts, and the Software Development Life Cycle (SDLC).They are responsible for providing business systems analysis and process redesign expertise, interacting with business internal and external users to clearly define and document requirements.DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:Stay current on stakeholder needs and the program visionServe as the custodian of program objectives and business requirements and assist in their realizationProduce a variety of high-quality documents within stipulated timelines that are complete, universally acceptable, and effectively communicate objectives.Participate in and contribute to JAD workshops with business SMEs, developers, testers, and Client to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc.Develop user stories working closely with business SME's in identifying/eliciting and documenting business requirements.Publish/Review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements.Review test summary reports ensuring adequate testing coverage for key functional areas.Support stakeholders during each release/implementation.Closely co-ordinate with business stakeholders and track the deliverable submission, review and approval for supporting the ongoing enhancement release schedule.Utilize the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas.Proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Project.Serve as an SME for the program and contribute to and review documents crafted by other teams.Equal Opportunity Employer, including Veterans and Individuals with Disabilities* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Created: 2025-02-22