Claim Team Manager - Property Field Inspection PA

Claim Team Manager - Property Field InspectionEnsure all your application information is up to date and in order before applying for this opportunity.US-PA-HarrisburgJob ID: 2025-40403Type: Regular Full Time# of Openings: 1Category: Claims and InvestigationHarrisburg, PAOverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!ResponsibilitiesTeam Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes: First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activitiesReview and control of the operation's claim activities including investigations, claim payments, and adjustment expense paymentsCoordinating, communicating, and implementing new Company programs, policies, practices, and proceduresEnsuring compliance with company procedures, applicable federal/state laws, and legal requirementsPromoting development of employees within an inclusive environmentWhere You'll Work:This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.This position is located in Harrisburg, PA and responsible for leading a team who services these zip codes: 17007 17011 17019 17022 17025 17027 17034 17043 17050 17053 17055 17057 17065 17069 17070 17072 17093 17101 17103 17109 17113 17120 17301 17302 17309 17313 17314 17315 17316 17317 17318 17319 17321 17322 17323 17324 17327 17329 17331 17339 17344 17345 17347 17349 17352 17356 17360 17361 17362 17363 17364 17365 17366 17368 17370 17371 17401 17402 17403 17404 17406 17407 17408 17501 17502 17505 17507 17508 17509 17512 17516 17518 17519 17520 17522 17527 17529 17532 17534 17535 17536 17538 17540 17543 17545 17547 17550 17551 17552 17554 17555 17557 17560 17562 17563 17565 17566 17572 17576 17579 17581 17582 17584 17601 17602 17603 19310 19330 19344 19362 19365Competitive candidates should reside within a commutable distance of this territory.Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.QualificationsCompetitive candidates must demonstrate the following:Effective written and verbal communication skillsDemonstrated leadership behaviorsPromote and maintain a relentless focus on the customer when making decisions Candidly assess our environment and tackle challenges head-onInspire and energize people to understand and achieve common goalsPhysical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spacesMay be required to complete Rope and Harness Safety TrainingA valid driver's license is requiredPreferred:Bachelor's degree in a related field of equivalent work experienceClaims operations and/or call center experiencePrior leadership experienceExperience with Xactimate, XactContentsAdditional Details:Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)PI261666064

Created: 2025-02-14