Office Coordinator & Receptionist

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Summary The 6th Floor Collaboration Center is a new initiative for the DNRP and we are leading the way for other departments in the county on innovative ways to support a hybrid workforce. This role will contribute to creating a culture that is welcoming, productive, and community-building. Shape the role as you go and help build something amazing! This position plays a pivotal role in ensuring smooth operations and providing exceptional service to visitors and employees. The position's key responsibilities will include assisting with emergency response procedures, supporting event logistics, and maintaining office functionality, all while ensuring safety and seamless coordination across the space. This role requires strong organizational, customer service, and multitasking skills to manage both administrative tasks and direct interactions with coworkers and visitors.About the Team:Join the 6th Floor Collaboration Center team of talented professionals who cultivate and maintain a welcoming, community-focused work environment for DNRP employees. The 6th Floor Collaboration Center is a co-working space where employees from all divisions of the DNRP come to collaborate on incredible projects that support communities and environments within King County. Commitment to Equity, Racial and Social Justice:King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As an Office Coordinator and Receptionist, you will actively apply these principles in all aspects of your work. Learn more about our commitment at now for a rewarding career at King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities. Job Duties What You Will Be Doing: Visitor Reception & Customer Service: Welcome and direct visitors to appropriate areas, answer inquiries, and provide guidance as needed. You will also offer customer service to 6th-floor users, ensuring a welcoming and efficient environment.Office Operations: Maintain office supplies on the 6th floor, support printer and plotter functionality, and oversee daily mail sorting, package reception, and signing for deliveries.Onboarding & Administrative Support: Provide onboarding tours for new members and visitors, helping them navigate the space. Additionally, you will support general office administration including posting daily schedules and connecting employees with division-specific administrators.Event Logistics Support: Coordinate event schedules, assist with event setup and tear-down, handle signage, and manage calendars for meeting and event spaces.Tech Support: Offer basic tech assistance to users on the 6th floor to ensure smooth operations. Experience, Qualifications, Knowledge, Skills Qualifications You Bring:This position requires a proactive, service-oriented individual who can maintain efficiency and professionalism while supporting a wide range of administrative duties in a fast-paced coworking space.Previous experience in office administration, customer service, or facilities management is highly desirable.Maintain inventory, order, collect and distribute supplies.Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.Excellent customer service skills, with the ability to interact professionally and courteously with visitors, employees, and management.Demonstrated ability to communicate effectively with the public.Must be able to tactfully handle information requests and complaints from a diverse range of customers and demonstrate diplomacy and strong customer service skills.Commitment to advancing King County's Equity, Racial, and Social Justice priorities. Strong knowledge and skills using Microsoft Word, Excel, and Outlook; working knowledge and experience with, PowerPoint, Teams, and SharePoint. Strong written and verbal communication skills, with attention to detail for scheduling, signage, and general correspondence.Ability to lift up to 25 pounds occasionally (e.g., for mail/package handling or event setup).Experience or familiarity with coworking environments is a plus.Must be available to work during regular office hours with occasional flexibility required for events or emergencies.CompetenciesYou Bring: Customer Focus - Building strong customer relationships and delivering customer-centric solutions.Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Cultivates Innovation - Creating new and better ways for the organization to be successful.Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Supplemental Information Working Conditions: Work Location: Employees in this role work on site at 201 S. Jackson Street, Seattle, WA, 6th floor Collaboration Center.Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.Work Schedule: This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. Union Representation: Teamsters Local 117 - AdminDuration: This recruitment aims to fill a Special Duty Assignment or Term-Limited Temporary (TLT) position with an anticipated duration of 2 years.Application and Selection Process:We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a:Complete ApplicationResumeCover Letter Responses to the supplemental questionsNote: Additional documents won't be considered during minimum qualification screening.Who to Contact: For more information regarding this recruitment, please contact Diana Eberly at More About DNRP: Visit our DNRP website, explore an interactive map of our recent accomplishments and check us out at Facebook, X (formerly Twitter), LinkedIn, TikTok, Instagram, YouTube and Keeping King County Green News. Sign up for Job Alertsto be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement. PDN-9e22d780-7dca-4665-acdb-456875da9d0b

Created: 2025-02-07