Relationship Account Director - Practice Solutions
Bank of America - Chandler, AZ
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Relationship Account Director - Practice SolutionsBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.This job is responsible for leading a sales team by driving strategic growth and ensuring goals are met or exceeded. Key responsibilities include data analysis for sales growth opportunities, collaborating with other leaders to develop and implement strategies and processes for both talent and business results, and managing various escalations. Job expectations include subject-matter expertise of sales processes and credit acumen, driving best practices, and providing coaching feedback.Responsibilities:Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence.Engages with key stakeholders, partners, and business leadership to deliver on business objectives, while providing updates on strategic business initiatives.Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness.Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment.Drives operational excellence and business strategy with an in-depth knowledge of the end-to-end business, with additional focus on credit analysis, credit products, risk assessment, and structuring.Escalates credit deal reviews and negotiation, spread analysis, and appeals throughout the credit continuum.Skills:Business Case ReviewPortfolio AnalysisRelationship BuildingSales Performance ManagementSales StrategyBusiness Operations ManagementProcess ManagementBusiness AnalyticsProcess Performance MeasurementPerformance ManagementWorkforce PlanningUnderwritingBusiness Process AnalysisBusiness AcumenCoachingRequired Qualifications:Previous Practice Solutions product and credit knowledge.Desired Qualifications:Ability to communicate and influence verbally and in writing to multiple levels and audiences including Sr. Executives.Proven coaching and leadership experience.Strong experience with client and associate escalations.Shift:1st shift (United States of America)Hours Per Week: 40#J-18808-Ljbffr
Created: 2024-11-11