Director, Client Service Westport, CT

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Our investment process is driven by a tireless pursuit to understand how the world's markets and economies work "” using cutting edge technology to validate and execute on timeless and universal investment principles.Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.Our CultureBridgewater's unique success is the direct result of our unique way of being. We want an idea meritocracy in which meaningful work and meaningful relationships are pursued through radical truth and radical transparency. We require people to be extremely open, air disagreements, test each other's logic, and view discovering mistakes and weaknesses as a good thing that leads to improvement and innovation. It is by continually striving together for the highest levels of truth and excellence that we create meaningful work and meaningful relationships. Within this culture, Diversity and Inclusion is a top priority because it is essential to finding the best talent in the world, enabling our idea meritocracy, and creating an environment where all types of people can thrive.About the Client Service DepartmentThe goal of Client Service is to build and grow meaningful relationships with the world's largest, most sophisticated investors and help clients achieve their goals through high quality return streams and tailored insights. To this end, we deeply understand the global pools of capital, develop strategies to effectively develop relationships, and partner with clients on their most difficult investment and portfolio construction problems.About the RoleThe Director will play a pivotal role within Bridgewater's client coverage organization. Depending on experience and team placement, the position is tasked with developing and maintaining partnerships with a variety of client types including but not limited to public pensions, sovereign wealth funds and institutional consultants. This person will also develop innovative ways to expand our partnerships in line with team mission and goals.The Director has internal and external responsibilities. Externally, they are responsible for providing high value thought partnership, by managing communications with clients and external partners in a way that reinforces Bridgewater's brand and generates advocacy by developing relationships with second level client contacts. They are expected to represent Bridgewater's complex investment concepts in a clear, compelling manner in support of the maintenance and growth of client mandates. Internally, the Director holds the critical responsibility of serving as a nexus between their clients and the broader Client Service and Bridgewater teams. They will contribute to the business strategy and planning at multiple levels. Additionally, this individual will join a team of other Directors responsible for process improvement initiatives, team projects, and cross team training.You will drive the following responsibilities:Represent Bridgewater and our investment strategies directly to our clients.Serve as an overall conduit of information by having a deep understanding of Bridgewater's research process, business infrastructure, and strategic initiatives to operate cross departmentally with various stakeholders.Maintain accurate synthesis of current and historical client relationships.Serve as a point-of-contact for client inquiries, questions, and requests, that support sales and client retention.Identify and solve problems efficiently and independently, both proactively and reactively as a result of a client need.Partner with Client Advisors, Analysts and Coordinators to manage the internal operations and tempo of the team.You will be a fit for the role if you have the following critical competencies:Client Book Management Skills: Successful candidates must be able to manage a large, diverse portfolio of projects and requests on an ongoing basis.Investment Acumen: The Director will be required to deeply understand Bridgewater's investment principles and concepts.Minimum Qualifications:Minimum 7 years professional or equivalent experienceExperience working with institutional clientsBachelor's degree with a strong academic recordEffective written and oral communication skills, with strong detail orientationA high degree of proficiency in Outlook, PowerPoint, Word, and Excel; general comfort with learning and using new software toolsPhysical RequirementsFor most of our roles, Bridgewater offers remote work flexibility, with most employees required to work on campus as their principal work location, a minimum of three days per week with the option to work offsite on other days.Wage RangeThe estimated annual base salary range for this position is $230,000-400,000. Actual base salary will be dependent on the individual's skills, experience, and qualifications.Why Choose Bridgewater?It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We strive to provide you opportunities that will challenge you and unlock your potential.This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits.Bridgewater Associates, LP is an Equal Opportunity Employer#J-18808-Ljbffr

Created: 2024-11-06