Design Manager, Orders and Checkout

Company DescriptionIf you are interested in applying for this job, please make sure you meet the following requirements as listed below.Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.Job DescriptionThe Orders and Checkout team is looking for a senior-level Design Manager to lead a team on a dynamic mix of product and platform challenges that are necessary to the future of Square. We help sellers accept in-store payments on the point-of-sale; manage and fulfill omnichannel orders; and understand sales patterns with reporting functionality. Our products are important to Square's ecosystem and empower small- and medium-businesses and the people behind them.We know we can't build remarkable products without compelling design processes and visions; that's where you come in. You will provide guidance of your team's output, facilitate the design process, and ensure product execution to promote an outstanding design practice. You will facilitate partnerships, manage partners, and influence the product roadmap to develop a bold multi-year strategy.You will report to the Head of Design and lead a team of 7 product designers.You Will:Manage a team contributing to high-impact projects for the companyCollaborate with your partners to determine the direction of the product and design solutions that can define the roadmap for multiple quarters, or even yearsFacilitate a customer-centric perspective on the team, advocating for the customer and approaching problems with an experience mindsetBuild strong relationships with cross-functional leadership in Orders & Checkout, and strategic partners throughout SquareConnect all levels of work to the broader company-goals, to help teams across multiple products create remarkable design experiencesInspire others to apply metrics, data, design research, user testing, customer support insights, and more to inform experience decisionsImprove our product and process by sharing clear reasoning and feedback on important initiatives for the business or the disciplineAlways think about how your work fits into the full ecosystem during all phases of the design process (e.g., edge cases, culture cases, product evolution, implementation)QualificationsYou Have:At least 12 years of relevant professional experience, including at least 4+ years of people managementA portfolio of complex (large product or feature launch, major systems update, etc) on which you or your team were the primary contributor(s) from ideation through completion, and were the core contributor to the overall visionExperience handling workloads from multiple teams, managing multiple stakeholders, and tackling the most challenging projects that span across a large ecosystemAdditional InformationBlock takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Zone A: USD $245,100 - USD $299,500Zone B: USD $245,100 - USD $299,500Zone C: USD $245,100 - USD $299,500Zone D: USD $245,100 - USD $299,500To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance)Health Savings Account and Flexible Spending AccountRetirement Plans including company matchEmployee Stock Purchase ProgramWellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowancePaid parental and caregiving leavePaid time off (including 12 paid holidays)Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)Learning and Development resourcesPaid Life insurance, AD&D, and disability benefitsAdditional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resourcesUS and Canada EEOC StatementWe're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.#J-18808-Ljbffr

Created: 2024-11-06