Sales Ambassador

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.COMPANY OVERVIEWPure Barre is a leading boutique fitness business and is the #1 barre concept in North America. With 16 Pure Barre locations and 5 CycleBar locations in the New York City metro area, Fraser Road Acquisitions is one of the largest fitness organizations in an ultra urban market.KEY RESPONSIBILITIESReporting directly to the General Manager, the Sales Ambassador is the face of the studio, responsible for all in-studio sales and operations during scheduled shifts. This individual is fully immersed and educated in Pure Barre's culture, services, and pricing and is passionate about connecting with clients, educating clients on all that Pure Barre has to offer, and increasing memberships and sales. This position represents the Pure Barre brand at all times and offers exceptional customer service.QualificationsAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursSuperior verbal, written, organizational, and interpersonal skills are necessaryOutstanding interpersonal skills - Relates well to people, inspires trust, and builds credibility and strong relationships quicklyGoal-oriented with an ability to achieve salesResourceful; able to solve problems and move forward without having all of the answersOutstanding interpersonal and communication skillsExcellent customer service skillsMust be able to initiate tasks and perform duties without directionAbility to stand for long durations of timePassionate about people, fitness, and the Pure Barre brandResponsibilitiesThis role is part time, with hours that vary based on studio schedule and needsSales Ambassadors contribute to Pure Barre's success by generating sales, promoting the studio and delivering a positive experience with professionalism and patienceFollowing up with prospects to meet personal client outreach goals and sales goalsMaintaining knowledge of all available packages and membership including perks and benefits, pricing, and current promotionsInteracting with clients and leading with hospitality to obtain and assess information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectivelyPerforming routine client-facing tasks, including new account set-up, scheduling, canceling and rebooking classes, package purchases, and other general account needs as requestedAssisting the General Manager and teachers in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as neededResponding to client communications - emails, phone messages and textsAlerting the team about client milestones and setting milestone prizes and acknowledgmentsQuickly addressing any maintenance or equipment issues that are visible to clientsPerform daily facility tasks including Regular cleaning and disinfecting of the retail area, studio and restroomsAttend and complete all relative training programsBenefitsFree drop in classes at Pure Barre and CycleBarFree guest passes and friends and family discountsFRA, LLC is an equal employment opportunity employer and will consider all candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.#J-18808-Ljbffr

Created: 2024-11-06