Manager, Marketing Communication Account Management

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand "” with heart at its center "” our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryThis position is responsible for the management of employer group direct-to-consumer (D2C) communications campaigns and materials. This requires working with cross-functional teams, providing recommendations and execution. As part of the Medicare sales enablement team, this position supports a book of business tied to prospecting, lead acquisition and member engagement efforts throughout the year, in addition to product/benefit launches and general marketing initiatives such as program flyers and templates.A week in the life of this role manages campaigns and materials from start to finish whether it be part of a workgroup or independently. Duties include participating in meetings, consulting with account teams and customers, content development, navigating internal reviews, managing issues and expectations, managing milestones and timelines, proofing design and deliverables, coordinating with creative and design, procurement and production vendors, and evaluating progress and results.****Hybrid Position Requiring Tuesday, Wednesday, Thursday in the Office****Required Qualifications3+ years in the Medicare industry, preferred understanding of the nuances of group retiree employer-sponsored plansPassion for serving and understanding internal and external customersDetail-oriented project management skills with a proven ability to work with cross-functional teams, building relationships with varying levels of the organizationDemonstration of high levels of teamwork, quality and accountabilityAbility to take the lead on projects with minimal supervisionProactivity in meeting challenges and striving for innovation with resourcefulness, utilizing best practices, critical and strategic thinking, exploring opportunities for efficiencies and improvement, and creative approachesExcellent written/verbal communications and presentation skills with both internal and external-facing customers, managing expectations, staying on task, identifying objectives and navigating challenging conversationsProficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Teams and SharePointPreferred Qualifications5+ years overall marketing/communications experience supporting strategic planning, research, project management, sales support, data analytics, creative development, design, writing and productionAbility to work well under pressure in a fast-paced environment including managing challenges, deadlines and troubleshooting/adapting in order to meet objectives and stay on scheduleExperience desired in project management programs such as QuickBase, Workamajig and WorkfrontExperience in budget management as it relates to marketing estimates and spendAbility to work a hybrid work schedule of Tuesday, Wednesday and Thursday in the office location.EducationBachelor's degree or equivalent work experiencePay RangeThe typical pay range for this role is: $63,300.00 - $139,200.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit /benefitsWe anticipate the application window for this opening will close on: 03/26/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@. If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.#J-18808-Ljbffr

Created: 2024-11-05