Scheduler and Administrative Officer

Location: Perth Northern Suburbs, Western AustraliaWe are looking for a superstar scheduler to join our Right at Home Perth Northern Suburbs and Perth West Coast team on a permanent full-time basis.Ready to make your application Please do read through the description at least once before clicking on Apply.This role is instrumental in delivering high-quality care to our clients by ensuring timely and accurate rostering of staff. Our clients remain at the forefront of what we do, building strong lasting relationships and offering continuity and personalised care.Our CultureWe highly value our employees and appreciate their dedication and contributions. You can expect continuous learning and ongoing acknowledgment and reward for high performance.About usRight at Home is one of the leading providers of quality in-home care in Australia. Our mission is "to improve the quality of life for those we serve", ensuring we provide person-centred care to our clients.Employee rewards programLearning and development opportunitiesWork for a family-owned business that genuinely cares about youWork-life balanceGreat team environmentAbout the roleMaintain effective and efficient rosters, with client's needs as the focus allocating shifts to most appropriate staffAnswering phone calls and assisting with client and stakeholder enquiriesInput client requests for services using VisualCare softwareEnsure compliance with all relevant legislation, standards, and regulations.Liaison with brokers, other referral sources, staff members, carer staff, clients and their families as neededEnsure all client contact is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.Assisting with administrative tasks as neededOn-call on a rotating rosterAbout youDemonstrative experience in scheduling and rostering in the Home Care and Community settingUnderstanding of the SCHADs award, ensuring complianceConfident working in a fast-paced environmentStrong professional communication and customer service skillsDeveloped time-management skills with the ability to multitask to meet competing priorities and deadlinesProficient in Microsoft Office and VisualCare or other rostering softwareThe ability to use initiative, work independently and collaborativelyUnderstanding of the local geographical areaQualificationsCurrent Australian National Police CheckCurrent First Aid and CPR certificateValid driver's license and your own reliable registered vehicleNDIS check or willingness to obtainPreferred SkillsUnderstanding of the local geographical areaCert III in Home and Community Care, Aged Care, or Disability.#J-18808-Ljbffr

Created: 2024-11-05