Field Services Support-1

SUMMARY:Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.JOB DUTIESSpecializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems.Interprets customers' needs and clarifies the responsibility for problem resolution.Performs feasibility and approves operational quality of system equipment.Provides on-site technical product support and service to customers.Provides customers assistance with the operation and maintenance of the system.Serves as Motion's liaison with customer on administrative and technical matters for assigned projects.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience.KNOWLEDGE, SKILLS, ABILITIESMaintenance and reliability backgroundAbility to work independentlyStrong critical thinking and problem solving abilityStrong communication skills requiredAbility to maintain a professional demeanor in a stressful situationAbility to manage contract location resourcesAbility to manage travel budgetPHYSICAL DEMANDS:More than 50% travel required.Push/pull up to 100 poundsLift/carry up to 100 poundsLift bulky objectsLICENSES & CERTIFICATIONS: Excellent driving record preferred.  All company vehicles are subject to continuous video monitoring.SUPERVISORY RESPONSIBILITY: BUDGET RESPONSIBILITY: YesCOMPANY INFORMATION:Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Created: 2024-11-04