Creative Account Manager

System One - Creative Account ManagerAs the Creative Account Manager, you will put your project management and creative skills to use by supporting the marketing objectives of the client and its brands as an important part of the Creative Studio team. Your day-to-day will include overseeing creative development of marketing campaigns and materials. The role is a hybrid of strategic account management, client services, project management, and creative resource delegation. You will develop and maintain comprehensive timelines, foster cross-functional relationships, and serve as a connector between stakeholders and the Studio. You will lead a variety of projects and will be expected to understand partner's goals, define solutions, ask and answer challenging questions, and ensure that the partner's needs are achieved through the creative. Additionally, you will manage direct reports, fostering strong talent through coaching and real-time constructive feedback. It will be crucial that you work well under pressure, effectively handle multiple, concurrent demands, appropriately prioritize responsibilities, and employ appropriate systems to track work with highly honed communication and diplomacy skills.Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Duties & ResponsibilitiesResponsible for the delivery of quality creative work that meets stakeholder needs and addresses their business challenges and opportunities.Be the "subject matter expert" on the brand, its guidelines, and the competitive landscape, aiding the creative team in understanding this information and translating it into opportunities for growth.Work cross-functionally with marketing strategy, channel, planning, and campaign management teams utilizing clear and transparent communication.Champion a standard approach to account management to drive consistency across the department.Build strong and collaborative relationships with partners and the Studio team, leveraging data and analytics driven information for creative implementation.Lead the development of creative project plans including timelines, schedules, budgets, and asset trackers to ensure on-time delivery of assets.Grow talent at the Specialist level through regular check-ins with direct reports and providing constructive feedback.Partner with creative teams to deliver all creative assets needed for email marketing campaigns, website management, and media formation.Communicate priorities and direction to the creative team in the creation of visual marketing assets.Manage oversight of effective documentation and prioritization of evolving sets of requirements.Collaborate with partners on drafting creative briefs/project briefs for Intake/Leadership review and carry through to execution by the Creative Studio team.Skills & QualificationsStrong social and communication skills, including presenting to groups in person and via phone.Excellent time management and prioritization skills while working under tight deadlines.Excellent problem-solving skills and ability to deliver creative solutions on the spot.Ability to build positive relationships with key stakeholders in a professional manner.Experience working directly with creative teams and leading creative projects.Ability to think critically and logically, work independently, and take initiative in identifying opportunities to innovate.Demonstration of operating within Hilton values.Knowledge of digital, traditional, and social creative best practices and specifications.Education & Experience5-7 years of professional work experience.3-5 years of experience leading the development of creative marketing campaigns within a matrixed organization.Proven time management and prioritization skills while working under tight deadlines.Understanding of digital and traditional marketing channels.Experience building detailed project plans and managing creative teams.Excellent communication skills with the ability to express ideas clearly and concisely.Ability to travel as needed.BA/BS Bachelor's Degree.Experience working at an external or in-house creative agency.To ApplyDiversity Inclusion & Customer Service StatementTeamPeople, a division of System One, is dedicated to providing superior customer service. We respect, value, and celebrate the unique attributes that make each person who they are. TeamPeople is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.#J-18808-Ljbffr

Created: 2024-11-02