Sr. Manager, Reporting (Hybrid)
CSL - Summit, NJ
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The Opportunity:Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.The Senior Manager, Reporting works with sales and marketing team leaders in ensuring sales force productivity, assessment, and insights within the Commercial Excellence, North America organization. You will conduct critical sales and business analytics, integrating multiple varied data sources and providing an objective viewpoint and recommendations to stakeholders. The primary responsibilities include: (i) leading incentive compensation and reporting for the US Commercial Excellence team, (ii) supporting sales strategy and marketing initiatives, (iii) contributing to commercial data strategy. In addition, you will also have responsibility for preparing and analyzing data required for Targeting and Segmentation, as well as conducting modelling and analytic methods to support Brand and Customer Marketing strategies. This is a role that would require collaborating with, supplying, and analyzing data on demand, and communicating insights and information to multiple levels within the organization. The Senior Manager reports to the Associate Director of Sales Operations & Reporting and resides in the US Commercial Excellence team.The Role:Lead and Manage incentive compensation, reporting, and performance assessment for Commercial Excellence. Lead and manage the design, development, implementation, maintenance, and administration of sales incentive plans, goals, awards, and contests in partnership with Sales, Finance, Human Resource, Legal, and Compliance.Generate actionable insights and make recommendations to optimize sales force performanceLead the periodic review of performance and report on effectiveness of incentive plans to IC Committee to ensure alignment between corporate objectives and sales force activitiesWork with internal customers to determine data needs and develop appropriate standard and dashboard reportingManage, analyse, integrate, and interpret large, complex, and disparate data sets to produce reports and analyses that capture insights into business performance for executives and managersEscalate key issues, such as deviations in performance, to the relevant leadership team and conduct detailed analytics to make recommendations as appropriatePrepare data and analysis of pharmaceutical industry data sources (e.g. IQVIA DDD, Claims, LRx/Dx) for the development of targeting and segmentation in line with US commercial strategyDemonstrate awareness of 3rd party industry data sources and formalize and document the most effective way to utilizeRespond to ad hoc data requests and prepare data for analysis for cross-functional teams (Marketing, Sales, Pricing, Contract, Finance) and work with internal customers to assure that analytical results are understood and used effectivelyInterpret results and provide actionable insights to build/enhance product commercial strategy based on analysis of key value drivers, business imperatives and ad hoc analysesManage external vendor resources, as needed, in the development, production and maintenance of designated sales reportingEnsure that corporate standards of excellence and compliance are upheld and performs business in accordance with all regulations (e.g. EEO, FDA, OSHA, PDMA, EPA, PhRMA, SCIP etc.) and Seqirus policies and proceduresManage and support implementation and ongoing maintenance of sales and marketing initiatives.Cultivates a sharing culture cross-functionally with internal teams such as contracting, pricing, customer service, customer analysts, demand planning, etc. to share lessons learned throughout business cycles.Represents Commercial Excellence as a key member and leader in cross-functional teams looking to understand the Commercial Systems and processes.Develop sales performance scorecards, identify key performance metrics, explore sources for tracking data, identify sales and marketing insights, and present analytical findings and recommendations to leadershipCollaborate with Sales and Marketing teams to identify business critical questions and propose data-based solutions to provide meaningful and actional insightsBuild decision making tools that support the tracking, management and improvement of sales force target, reach and frequencyLiaise with sales to ensure adequate field support with the sales operations system and relevant databases usedAssist in coordination and support the field force in tactical execution and projects including: brand communications and tactical roll out, sales training requirements and coordination of national sales meetings and business review meetingsExplore, recommend and develop additional analytical approaches to improve quality of insightExpand analytical and reporting capabilities within established infrastructure (VEEVA, PowerBI, SAS, Tableau)Explore cross-functional integration to broaden insightsSupport commercial data management function:Contribute to commercial data strategy and development of data management capabilitiesCollaborate with cross-functional teams to translate business needs into data requirementsPartner with internal and external IT teams to identify and drive operational efficiencies to build the systems and other necessary applications needed to support Sales and MarketingExplore and apply new data, tools, analytical methodologies and data science methodologies to current or upcoming business challengesSkills & Experience:Bachelor's degree (business, marketing, mathematics, statistics, computer science, or related/relevant discipline) requiredMBA or Master's degree in a quantitative discipline preferred7+ years relevant commercial operations experience with demonstrated success in sales operations Experience diagnosing and resolving complex issuesUnderstands the basic principles of data management and data governanceProficiency with Microsoft Office, Excel is requiredExperience in the following areas is strongly preferred: VEEVA / CRM, PowerBI, Power Query, SAS, TableauWorking knowledge of pharmaceutical data sources such as IQVIA, NSP, DDD, Dx/LRx, OneKeyProven ability to manage multiple projects and meet challenging deadlinesOur BenefitsCSL Seqirus employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL Seqirus offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL Seqirus has many benefits to help achieve your goals.Please take the time to review our benefits site to see what's available to you as a CSL Seqirus employee.About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus.We want CSL Seqirus to reflect the world around usAs a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus.Do work that matters at CSL Seqirus!Watch our 'On the Front Line' video to learn more about CSL SeqirusPDN-9cb4b9fe-ee64-4990-b177-91e721a25badRemote working/work at home options are available for this role.
Created: 2024-11-01