Events Coordinator/PT Service team member

Events Coordinator/PT Service Team MemberApply at locations: Commack-50 Veterans Memorial HwyAny additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Time type: Part timePosted on: Posted 30+ Days AgoJob requisition ID: R00253274Store - LI-COMMACK, NYPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.Event CoordinationPlan and coordinate multiple events at once including children's birthday parties and other craft classes or events.Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.Communicate events with clients and store team members.Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.Adjust plans and events based on client's feedback and needs.Create backup or emergency plans to be executed as needed.Ensure client satisfaction for scheduled events.Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.Customer ExperienceHelp customers shop, locate products, and provide them with solutions.Provide fast and friendly check out experience.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Educate customers on Voice of Customer (VOC) survey.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).Participate in the truck unload, stocking and planogram (POGs) processes.Complete merchandise recovery and maintenance.Perform Store in Stock Optimization (SISO) and AD set duties as assigned.Support shrink and safety programs.Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.Cross trained in Custom Framing selling and production.Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.Other duties as assignedPreferred Knowledge/Skills/AbilitiesEnergetic and enthusiastic personality.The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.Must have excellent people skills.Must have experience working with children and children's events.Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.Must have organizational skills, interpersonal skills, and creative problem-solving skills.Retail and/or customer service experience required.Physical RequirementsAbility to remain standing for long periods of time.Ability to move throughout the store.Regular bending, lifting, carrying, reaching, and stretching.Lifting heavy boxes and accessing high shelves by ladder or similar equipment.Work EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.Total Base Pay Range for this Position: $16.00 - $21.60For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.Michaels is an Equal Opportunity Employer.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.#J-18808-Ljbffr

Created: 2024-10-29