Senior Content Designer II (UX)

About The RoleDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.We are seeking an experienced Sr. Content Designer II (UX) to join our Product Design team. You are a seasoned UX writer and communicator who loves telling stories around products. The ideal candidate shares our passion for solving real customer problems by crafting simple, straightforward, user-centered experiences. You will leverage your expertise in UX design, design thinking, content strategy, and writing to shape the future of our product offerings.Interesting problems you'll get to solveDevelop, implement, and test content and strategies for in-product experiences, including product flows, interface language, education materials, product naming, information architecture, terminology, and other content across our products and experiences.Work closely with product designers, developers, product managers, and other stakeholders to ensure content is integrated seamlessly into the design process.Collaborate with brand, product marketing, compliance, sales, and CX teams to ensure we create consistent end-to-end experiences, including across our communication channels.Give and solicit feedback from your Product Design peers in service of building best-in-class products.Conduct user research and usability testing to gather insights, validate effectiveness of content, and iterate based on feedback and data.Ensure all content aligns with our brand guidelines and tone of voice, maintaining consistency across different products and platforms.Edit and contribute to designs and content in Figma and other design tools.Create and maintain documentation for content guidelines, style guides, and best practices.About YouYou get excited taking complex problems and crafting simple, elegant solutions that delight users.You are a keen collaborator, self-starter, and communicator with a passion for great design and experiences.You lead with user-centered design principles.You have a proven track record of delivering projects with minimal direction, managing high levels of ambiguity, and thriving in a fast-paced environment.To help us level up, you'll bring:6+ years in UX writing and designing content for web and mobile product experiences.Demonstrated experience leading projects with minimal direction and managing a high degree of ambiguity.Excellent at simplifying and communicating complex ideas to a wide range of audiences.A systems approach to design with experience contributing to and maintaining design systems.Experience using data and research to evaluate your content's impact.Ability to manage multiple projects and set expectations with stakeholders.Experience with financial services and payments products is preferred.What You'll Get In ReturnZip is a place where you'll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you'll feel empowered and trusted to make big things happen quickly.We will also offer you:Flexible working cultureIncentive programs20 days PTO every yearGenerous paid parental leaveLeading family support policies100% employer covered insuranceBeautiful Union Square office with a casual dress codeLearning and wellness subscription stipendCompany-sponsored 401k matchPay Range for this position: $129,000 - $165,000 USD based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations.Be a part of a team that reflects the diversity of our customersWe pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.And finally...get to know usZip is a global "˜Buy Now, Pay Later' company that gives our millions of customers simpler and fairer ways to pay.#J-18808-Ljbffr

Created: 2024-10-29