Strategic Relationship Manager

DESCRIPTIONPlease ensure you read the below overview and requirements for this employment opportunity completely.Pontera is seeking a Strategic Relationship Manager to own the onboarding, maintenance, and expansion of key relationships with mid market partners. The ideal candidate has experience driving revenue and adoption for a B2B SaaS product or technology provider in the Financial Services industry through channel partnerships, key account relationships, and traditional outbound sales strategies. Experience collaborating with internal and external marketing, sales, and account management teams is required. The position presents an exciting opportunity to join a successful start-up as it accelerates its growth, and a career path within the Strategic Relationship Management (SRM) team to learn and develop. You'll gain invaluable experience and real-time gratification in a place where your work and your efforts will be instantly seen and felt.RESPONSIBILITIESOwn relationships with C-level executives and senior decision makers at partner firms, meeting in person when needed at their office or industry eventsHelp develop and refine partner firm launch programs, working with marketing, product, and customer success to build training programs, assets, activities, announcements, and moreMap complex partner organizations and develop deep expertise of their inner workings to enable Pontera to drive value to our customers while driving revenue to our businessLeverage shared resources across the Marketing, Inside Sales Associate (ISA), and Partner Engagement Manager (PEM) teams to develop account-based marketing strategies and materials to ensure partner firms are registering their advisors, and activating those advisors on our platformEffectively stickhandle and triage customer support requests around technical integrations and potential platform issuesWork with Customer Success (CS) to ensure partners have the resources and support they need to better serve their clients with Pontera; sharing the voice of the customer and product feedback internallySet partner KPIs, monitor and report on success, run partner quarterly business reviews (QBRs), and forecast channel revenueImprove channel productivity & exceed growth targets by continuously testing and refining your approachMaintain accurate and up to date notes and opportunities in SalesforceREQUIREMENTSBachelor's Degree5+ year's professional experience in key account management, channel sales, and/or strategic partnership management is preferredFormer financial advisors have shown to be a good fit for this roleExcellent communication skills (verbal, written, presentation), comfortable interacting directly with C-level executivesHigh EQ, with a demonstrated ability to build professional relationships with internal and external stakeholdersCollaborative team player, able to coordinate internal stakeholders and gain buy-inHighly entrepreneurial, creative, and opportunisticSelf-motivated with ability to work in fast paced, changing environmentA sense of urgency, persistence, scrappiness, gritStrong project management skillsWilling to travel (up to 20%)WHAT WE OFFERCompensation: $100,000 to $150,000 annuallyOpportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industryTeam Culture: A collegial, collaborative, fun work environment with frequent team eventsEquity: All new hires are eligible for equity grant participationHealthcare: Comprehensive & affordable insurance benefits with a variety of plan optionsRetirement: 401(k) with employer match & employer-sponsored access to a retirement advisorFamily Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy)Professional Development: Sponsored learning & development program (to cover classes, certifications, and more!)Food Perks: Fully stocked kitchen & lunch reimbursement programWork Flexibility: A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO dayPontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.#J-18808-Ljbffr

Created: 2024-10-23