Manager, Digital Analytics

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Job CategoryData AnalyticsCompensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$100,400.00 - $165,700.00Target Openings1What Is the Opportunity?The Mgr, Digital Analytics, will play an important role in driving the Digital Analytics strategy. The candidate will champion the rationalization of our Digital Analytics tools and technologies focused on collecting, analyzing, and reporting of digital data from multiple sources, including web, mobile, social media, and other digital platforms. In addition, the role will work cross-functionally with application development teams while leading a team of implementation specialists to design and implement tag management solutions that align to the evolving legislative and industry privacy trends.What Will You Do?Responsible for collecting and translating data to deliver on actionable insights for Traveler's digital products and features.Assists with the configuration of digital analytics tools such as Tealium, Google Analytics, Adobe Analytics, and other relevant tools ensuring accurate and efficient data collection across various digital platforms.Partner with team leaders to assess and adopt new Digital Analytics capabilities.Foster partnership with internal organizations to orchestrate the most effective methods of value delivery.Align solution design to enterprise data management, security, and governance controls.Partner with Customer Experience, Legal and Compliance organizations in order to align to Legislative & Privacy industry changes.Organize and present solution design options, which may include recommending patterns to leadership based on assessment of business requirements.Understand the business problem, context, and audience to inform execution of the work.Lead root cause analysis of production incidents and provide recommended patterns to avoid future incidents.Assess data sources and technologies available to address business problems.Provide mentorship and guidance to insight developers on how to efficiently deliver solutions that adhere to development standards and guidelines.Understand current delivery portfolio and how it addresses business problems.Coach and aid in the skill development of team members.Perform other duties as assigned.What Will Our Ideal Candidate Have?Strong communication skills with the ability to consult on projects and present information effectively.Business acumen with the ability to think strategically and use judgement to resolve issues as they arise.Strong data acumen with the ability to analyze, cleanse, and organize data of significant complexity.Experience with Information Design techniques and Tools such as: Cloud, SQL, NoSQL, Python, CI/CD, Data Visualization, Business Intelligence Platforms (Qlik, MSTR, Tableau), and/or Web Development (HTML, JavaScript, Analytic Libraries), ESRI.Fully competent in variety of digital analytics tools and capabilities.What is a Must Have?Bachelor's degree or three years equivalent experience with business intelligence tools, techniques, manipulation, or related.What Is in It for You?Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.Employment PracticesTravelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit this link.#J-18808-Ljbffr

Created: 2024-10-23