Relationship Manager- Bilingual Mandarin

Calling all innovators - find your future at Fiserv.Apply below after reading through all the details and supporting information regarding this job opportunity. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title: Relationship Manager- Bilingual Mandarin What does a great Relationship Manager do? Lead relationship person providing strategic and consultative management for a portfolio of existing clients. Act as the strategic advisor to the client, this individual is required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. Focus on helping clients grow their business leading large, multi-disciplined project and sales teams, and integrating a broad set of business development initiatives in complex client environments. What you will do: Generates new demand, revenue, profit margin and retention for Fiserv with assigned mix of current clients. Conducts regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value propositions. Often lead multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify and execute to close new sales opportunities following Fiserv's sales process methodology. Needs to be a great planner - have a plan, work the plan, re-evaluate the plan on an ongoing basis and revise it as necessary. Leads and develops an account strategy using clients growth plans, budget and project timelines. Insures proactive accountability to the client leading to enhanced client experience and retention. Be able to elevate and bring to closure client issues quickly and effectively with a sense of urgency. Must be able to work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements. This will include product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet with the client. Collaborates across the organization to ensure client needs are being met. What you will need to have: Bachelor's degree or equivalent 5 year's sales related experience preferred. 3 - 5+ years of experience in sales and/or relationship management functions with successful demonstrated performance against quota assignments for multiple years. Possess a fundamental understanding of solution selling. Demonstrated ability to build and sustain relationships at a very senior level with clients gaining trusted advisor status. Strong influencing and negotiation skills. Background in a majority of these areas is preferred: banking, card processing, merchant processing, check services, prepaid and alternative payments. Prior experience of successfully working in a dynamic, matrix environment. Excellent verbal and written communication skills. Travel required: Approximately up to 30%. Bilingual Cantonese or Mandarin. Salary Range: $61,620.00 - $135,540.00 These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ. Thank you for considering employment with Fiserv. What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion: Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center. #J-18808-Ljbffr

Created: 2024-10-23