Director of Sales and Technical Operations
Broadley-James Corporation - Irvine, CA
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Broadley-James Corporation designs and manufactures pH and dissolved oxygen sensors for biopharmaceutical companies involved in fermentation and large-scale cell culture applications. We service a worldwide customer base and provide in-depth technical support as well as superior sensor products to a demanding industry. Our mission is to support our clients in optimizing their processes through innovative technology and exceptional customer service. Find out more about this role by reading the information below, then apply to be considered.We are seeking a Director of Sales and Technical Operations to oversee these critical aspects of our operations. This on-site role will be pivotal in driving revenue growth, enhancing customer satisfaction, and aligning our product development with market needs. The ideal candidate will have a strong technical background, excellent business acumen, and a passion for advancing bioprocessing technologies. Tasks and Responsibilities:Provides cross-functional leadership to:Sales to ensure expert guidance is provided to our customers on sensor selection, operation, calibration, and maintenance.R&D to drive innovation in sensor technology, ensuring product offerings meet customer needs and market trends.Quality Assurance, Production, and supply chain teams regarding manufacturing processes and quality control to ensure the delivery of high-quality products that meet industry standards.Graphic Design to ensure technical accuracy and strategic alignment in marketing materials and web presence.Engineering to enhance their skills and drive performance.Fosters a culture of collaboration and innovation across all technical departments to effectively achieve company objectives.Designs and executes effective sales and operational strategies, setting sales targets and performance metrics that drive revenue growth and market expansion across all product offerings; Establishes and tracks relative key performance indicators (KPIs).Works closely with HR and Admin Operations to align strategies and ensure seamless execution of business plans.Builds and maintains strong relationships with key customers and outside sales agents, understanding their needs and providing tailored technical solutions; Mentors sales personnel to do the same. Acts as a liaison between customers, engineering, and production teams to effectively triage significant technical inquiries.Represents the company at industry conferences, trade shows, and networking events to promote our technologies and build brand awareness; Oversees all required activities before, during, and after each tradeshow.Stays abreast of market trends to identify opportunities for growth and improvement in our product offerings. Provides regular updates to the executive team on sales performance, market trends, and technical operational efficiency.Qualifications:Bachelor's degree in Engineering, Chemistry, Biology, Business Administration, or a related field required; Master's degree preferred.7+ years of experience in a technical sales or product management role within the biotechnology, pharmaceutical, or environmental sectors, preferably in the sensors or instrumentation industry.Strong understanding of pH and DO sensor technologies and their applications.Willingness to travel as needed to meet with clients and attend industry events.Proven leadership experience with a track record of driving sales growth and operational efficiency.Excellent communication, negotiation, and presentation skills.Excellent interpersonal skills, with the ability to engage effectively with diverse stakeholders.Ability to thrive in a fast-paced, dynamic environment.Analytical mindset with strong problem-solving abilities.Experience with NetSuite ERP software and sales analytics tools is a plus. Broadley-James Corporation offers many benefits including:Competitive salariesMedical, dental, vision, and life insurance401(k) planEducation assistanceCorporate sponsored discounted gym membership9+ paid holidays per yearVacation and sick pay Broadley-James is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.#J-18808-Ljbffr
Created: 2024-10-22