TEST- Director of Business System Applications
Metropolitan Community College - Saint Peters, MO
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Incumbents oversee, maintain, test, and administrate assigned PeopleSoft system and other integrated software systems for multiple functional areas. They serve as a liaison between functional users, technical resources, and vendors, providing expertise to users regarding system-related questions, requests, and resolutions.If your skills, experience, and qualifications match those in this job overview, do not delay your application.Responsibilities:Oversees multiple functional areas including making critical systems decisions, determining key business process changes, and strategic prioritization for team goals and projects.Supervises staff in multi-functional areas including prioritizing and assigning work, conducting performance evaluations, coordinating staff training, and implementing hiring, discipline, and termination procedures.Manages project operations for multiple functional areas related to systematic testing and troubleshooting of assigned software systems and functions, and system updates and upgrades; work may involve certifying updates and fixes for production systems, monitoring and reporting project status, planning implementation and maintenance strategies, and managing teams to ensure that all operations are performed in accordance with applicable policies, procedures, and standards.Provides oversight, monitors, and tracks the flow of technical requirements, research and modification requests, and user needs; work may involve monitoring and researching new software functionalities, evaluating business process changes, implementing, configuring, maintaining, and updating software systems, determining appropriate security levels, monitoring, analyzing, and approving requested user security, and overseeing user security audits.Researches and analyzes new software, and current and new business processes, to improve performance and data quality, as well as ensure operational efficiency.Communicates with and provides general and technical support and training to end users on new systems and other business processes; work may involve answering questions, updating users regarding changes, and diagnosing and troubleshooting software problems, including analyzing data requirements, researching data availability, implementing access methods, and developing and implementing solutions utilizing alternative methods and procedures.Serves as a liaison and coordinates with the IT department, end users, staff, and other internal and external personnel, departments, and agencies to communicate information and facilitate assigned project and other departmental operations.Prepares, updates, processes, and/or maintains general and technical reports and records, product, process, and training documentation, communications files, process calendars, and other documentation and materials; work may involve utilizing online systems and databases, researching, compiling, and analyzing complex information, and making and implementing recommendations based on findings.Minimum Requirements:Bachelor's degree5 years of application development, system solution management, or related PeopleSoft experience.Preferred Qualifications:Master's degree5 years of application support managementBanner experiencePeopleSoft or Banner functional experienceExperience with PS Query Tool and/or SQLSupervisory experienceExperience troubleshooting major production problems or system errorsExperience in the development and implementation of new technologyExperience working with institutional policies and procedures as well as state and federal regulationsHigher Education experiencePositions in this class typically require: feeling, grasping, hearing, fingering, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary, requiring exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly.Metropolitan Community College is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#J-18808-Ljbffr
Created: 2024-10-16