Director of Banquets | Montage Palmetto Bluff
Spanish Peaks Mountain Club - Bluffton, SC
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Spanish Peaks Mountain Club - Director of Banquets | Montage Palmetto BluffBluffton, South CarolinaIn order to make an application, simply read through the following job description and make sure to attach relevant documents.At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.Director of BanquetsImagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests.ResponsibilitiesOversee the daily operation of the Banquet department, including recruiting, hiring, training, scheduling, staffing, and supervision of all Banquet associates.Act as a liaison for the resort and serve as the point of contact for guests during their event.Develop and maintain all policies, training manuals, procedures, and quality standards within the department.Manage inventory, control, and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services.Provide daily support and guidance to Banquet associates and monitor job performance to ensure a successful meeting/banquet experience for the guest.Work with all other departments to execute guest events and meetings.Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas throughout the resort.Ensure the department abides by all safety and sanitation policies.Create and maintain staffing schedules, ensuring appropriate coverage for events and functions.Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance.Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality.Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards.Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality.Work collaboratively with the Meetings & Events and Culinary teams to ensure flawless execution of events.Perform additional duties as assigned that may be outside the scope of duties, based on business needs.About YouYou are passionate about banquet operations.You are exceptional in leading a team.You have the ability to work independently or as part of a team.You have the ability to prioritize and organize work assignments, multi-task.You are passionate about providing exceptional service and creating memorable moments.You are open to learning, developing, and growing both yourself and helping others do the same.You are trustworthy and have integrity.Must HavesPrior Director of Banquets or Banquet Manager experience.Excellent verbal and written communication skills.Knowledge of budgeting and forecasting, a plus.Proven success in customer service and guest recovery.Ability to supervise subordinate associates, including assignment of duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary.Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines.Proficiency in Microsoft Office products; Word, Excel, PowerPoint, and Outlook.Embrace Technology - continually learn, adapt, and master new operating systems.Knowledge of food and alcoholic beverages.Ability to work a flexible schedule including weekends and holidays.You Will EnjoyDTO (Discretionary Time Off).Health Savings Account and Flexible Spending Accounts.401(k) retirement plan with company matching, fully vested, and loan option.Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees.Fertility & Family Forming Assistance.Parental leave pay differential.Pet Insurance.Hotel discounts.Free meals.Fitness & wellness discounts.LinkedIn Learning membership.Hearts of (insert brand) /Hearts of Pendry community engagement.Associate's events throughout the year.Physical RequirementsGrasping, holding, sitting, walking, repetitive motions, bending over.Ability to stand and exercise mobility for extended periods of time during your scheduled shift.Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis.At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.In the United States, we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.#J-18808-Ljbffr
Created: 2024-10-16