Account Manager
Axios - Washington, DC
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Quick take:Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are looking for a DC-based, commercially-minded, customer-centric and innovative account manager to help us retain and grow B2B customers for Axios Pro, our paid subscription product.Are you the right candidate for this opportunity Make sure to read the full description below.Why it matters:The Account Manager will be responsible for managing a high volume of customers, which will include managing customer relationships, driving subscriber engagement and leading renewal and expansion sales processes.Zoom in:Ideal candidates will be commercially minded, highly organized and attentive to detail, active listeners, and customer-centric. Responsibilities include:Manage the post-sale customer relationship, from onboarding through renewal and expansion for a large volume of accountsLead the annual renewal process for customers with high retention and growth in mindGrow existing contracts by identifying opportunities to add additional licenses and products and execute strategic sales conversationsStrategize outreach campaigns, identify qualified prospects, and generate tailored communications and cold callsProvide subject matter expertise about Axios Pro and present the value of our product to customers in update calls and prospects during the evaluation processDevelop engagement strategies to increase utilization throughout the subscription termCollaborate with revenue, editorial, product, and events teams to influence our corporate partnership strategy and product roadmap based on customer feedbackLog all customer outreach, feedback, and activity within the relevant tools and systemsThe details:Ideal candidates will embody a collaborative spirit, growth mindset, and passion for the Axios mission. This position requires the following:Demonstrated experience in a client-facing role within a revenue teamCustomer-centric mindset with strong commercial instinctsHigh proficiency in relationship building and relationship managementExcellent written and verbal communication skillsHighly organized and detail-orientedStrong time management skills and an ability to prioritize effectivelyStrong project management skills and sales fundamentalsExperience managing top-of-funnel sales pipelines including researching, prospecting leads, outbound outreach, and organizing inbound interestAbility to be adaptable and creative as the Axios Pro team and product growsWillingness to come to the Arlington office at least 2 days a weekStarting salary for this role is in the range of $75,000 - $95,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation and benefits.Note that the total compensation offered for this role includes a sales incentive component, which is contingent upon the successful achievement of predetermined sales targets. This incentive is not included in the listed starting salary for this role.What Axios brings to the table besides salary:401(k) with employer matchRobust PPO and High Deductible health insurance options on the Blue Cross Blue Shield networkEmployer Health Savings Account (HSA) contribution for the high deductible health plan optionDental and vision coveragePrimary caregiver 12-week paid leaveGenerous vacation policy, plus holidaysOne mental health day per quarterAnnual learning and development stipend$100 monthly work-from-home stipendTele-mental health services through HeadspaceOneMedical membership, including tele-health servicesPersonal health advocacy resources through HealthAdvocateInclusive fertility, hormonal health and family forming benefits through Carrot FertilityAccess to the Axios "Family Fund", which was created to allow employees to request financial support when facing financial hardship or emergenciesIncreased work flexibility for parents and caretakersVirtual company-sponsored social eventsA strong and positive work environmentA commitment to an open, inclusive, and diverse work cultureEqual Opportunity Employer StatementAxios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.#J-18808-Ljbffr
Created: 2024-10-16