Community Outreach Specialist
Bbbsla - Los Angeles, CA
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POSITION SUMMARY:Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Reporting to the Manager of Community Outreach, the Community Outreach Specialist will play a critical role in identifying and recruiting volunteer mentors, particularly from BIPOC communities, to support youth served by BBBSLA. This part-time position requires an individual who is passionate about youth and committed to justice, equity, diversity, and inclusion (JEDI). The Community Outreach Specialist will report directly to the Manager of Community Outreach and will be responsible for supporting outreach strategies including prospect research, event management, building relationships with community organizations and corporate partners, and representing BBBSLA at various events.ESSENTIAL JOB ACTIVITIES AND RESPONSIBILITIES:The essential job activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Community Engagement:Assist in developing and maintaining relationships with local organizations, businesses, and educational institutions to promote BBBSLA's mission and recruit volunteer mentors.Serve as an ambassador, representing BBBSLA at community events, fairs, and meetings to raise awareness and attract potential mentors.Coordinate and participate in outreach activities, including external presentations, workshops, and networking events.Record and manage outreach activities in Salesforce customer relationship management systems.Communicate effectively with partners and potential volunteers via both written and digital communication platforms.Recruitment:Implement targeted recruitment strategies to increase the number of volunteer mentors in Los Angeles County, with a special focus on engaging men from BIPOC communities.Assist in the creation of marketing materials and campaigns to support recruitment efforts.Track and report on outreach activities and recruitment outcomes through Salesforce customer relationship management systems.Collaboration:Work closely with the Community Outreach Manager to organize outreach efforts in alignment with organizational goals and strategic priorities.Collaborate with other team members to ensure consistent messaging and effective recruitment practices.Participate in regular team meetings and training sessions, and support agency events and activities.QUALIFICATIONS & EXPERIENCE:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:Bachelor's Degree in Social Sciences or similar; OR equivalent work experience (4+ years in a professional environment supporting children and families).Experience working with BIPOC communities and organizations.The candidate selected for this position must pass a fingerprint background check.Viable transportation, valid driver license and auto insurance to meet job responsibilities such as recruiting events and meetings with community partners.Assessment and relationship development experience with children and adults.Professional demeanor.Ability to effectively promote the agency's mission and vision, both internally and externally.Excellent attention to detail and time management skills.Proficiency in technical areas such as Microsoft Office.Excellent writing skills.Accurate and timely response in all communications.Excellent oral communication skills reflecting solid customer service both in-person and via the telephone.Comfortable with sensitive conversations with program participants.Ability to use time effectively, focus on details, adapt to shifting priorities, and position and promote opportunities.Ability to effectively collaborate with other staff and community partners.Comfortable with people and social settings.Comfortable with high performance standards.Must possess the ability to effectively learn and utilize BBBSLA's online database systems for tracking and recording information.Must be comfortable with public speaking.Willing to work flexible hours, including weekends and evenings periodically.Willing and able to work with diverse populations.Fluency level in Spanish is preferred, but not required.COMPETENCIES:Customer/Client Focus - Is dedicated to meeting the expectations and requirements of fellow staff, volunteers, children, parents and agency partners; establishes and maintains effective relationships with customers/clients.Listening - Practices attentive and active listening; understands child safety issues and is vigilant in recognizing signs of problems.Interpersonal Savvy - Relates well to all kinds of people; builds constructive and effective relationships.Approachability - Is easy to approach and talk to; builds rapport well.Priority Setting - Spends time on what's important; quickly zeros in on the critical few.Commitment to Task - Willing and able to pursue goals with commitment and to take pride in accomplishment.Results/Outcome Oriented - Is motivated by results; can be counted on to meet and exceed goals successfully.Organizing - Marshals resources to get things done; orchestrates multiple activities at once to accomplish a goal.WORK ENVIRONMENT:The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.Hybrid office environment - ideal schedule is two days in office, with autonomy in setting schedule and determining hours. Some evening and weekend work should be expected.Occasional independent travel.Physical demands: Employee is frequently required to stand; walk; sit; reach with hands and arms; talk and hear.Equal Employment OpportunityBBBSLA is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications.Compensation, Hours and BenefitsNon-exempt, part-time position (approximately 20-30 hours/week) at a starting rate of $20.00-$24.00/hour. Benefits include sick time and access to an employee assistance program.#J-18808-Ljbffr
Created: 2024-10-16