Quant Analytics Vice President - Digital Marketing ...
JPMorganChase - Columbus, OH
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Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.JOB DESCRIPTIONWe're driven by curiosity, passion, optimism, and the belief that everybody can grow.Digital Analytics is tasked with measuring and analyzing the current customer experience when using the bank's web and mobile products and to provide actionable recommendations to enhance the consumer experience in order to build long term, profitable customer relationships. Key constituents will include Digital Management, Product Management, Customer Experience Design, the various consumer lines of business, risk, compliance, and controls.As a Quant Analytics Vice President in Digital Marketing Analytics team you will be responsible for delivering against the Digital Analytics agenda and working with partners in Digital and across the Consumer Bank. You will work as a member of a cross-functional team to improve the online and mobile experience for our customers. You will be responsible for building relationships with Product partners and delivering actionable Business Intelligence in clear and compelling terms. You will have a passion for data visualization and deep analytical understanding.Job ResponsibilitiesCollaborate with partners across Digital functions and LOB's to provide data driven insights to support Digital strategic direction and growthProvide consultative support for Digital Product partners driven by fact-based findingsEvolve and refine measurement frameworks and KPIs for Customer MeasurementProvide analysis and associated data visualization and story-tellingFocus and prioritize the analytics agenda to align with overall strategy and business valueCollaborate within Digital Analytics to enhance the quality and value of team deliverablesPartner with Data Services and Core Analytics partners to enhance overall performance of Digital Analytics teamRequired Qualifications, skills and capabilities6+ years relevant experience analyzing customer experiencesDemonstrated ability to define business KPIs and establish measurement frameworksStructured thinker with passion for analyzing results and digging deeperHands on experience with behavioral and transactional analytics tools and techniquesExperience working with Business Intelligence (BI) platforms to deliver reports and scorecardsAbility to communicate effectively with executives, business partners, and technical resources in analytics and data managementAbility and desire to work in a start-up paced environment and culturePreferred Qualifications, skills and capabilitiesDigital experience preferredHadoop Hive and Teradata experience a plusStrong PowerPoint and slide-writing skills to deliver analytical insights preferredPost MBA Strategy and/or Management Consulting experience preferredExperience with Adobe Analytics, Tableau, Alteryx, and SQL preferred***Relocation support is not offered for this role, Hybrid schedule 3 days in office.***ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.Equal Opportunity Employer/Disability/VeteransABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning.#J-18808-Ljbffr
Created: 2024-10-16