Mortgage Loan Shipping/Post Closing Associate
First Community Bank - Lexington, SC
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Nurturing a joyous, collaborative work culture comes naturally when your mission is supporting those who make a community thrive. From Volunteer PTO days and group service opportunities to a workplace chaplain and regular employee appreciation events, a festive spirit permeates all the ways we work, play and serve.Named one of South Carolina'sMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Best Places to Work South Carolina Chamber of CommerceStable from the StartThe steady start-up that began with a pair of offices in Forest Acres and Lexington has become a thriving organization with more than 250 employees and 21 banking offices across the Midlands, Upstate and Aiken areas of South Carolina and the Augusta region of Georgia. Much like the success of our clients, it only underscores our belief in a measured approach and steadfast commitments to long-term growth.Opportunities for advancement abound. The First Community Bank Leadership Institute offers a formal path for aspiring employees via an 18-month program of academic and experiential learning. This, along with an emphasis on day-to-day mentorship and promotion potential across multiple business lines and geographic markets, makes for a particularly high-achieving workforce.We BelieveThat everyone matters. That, when it comes to growth, a strong work ethic is as valuable as a shrewd financial eye. That honesty and integrity are the cornerstones of smart business. That excellence is a standard to be achieved, not a goal to be aspired toward. And that a spirit of service is essential to all we do.Competitive CompensationWe offer attractive salary, insurance and retirement benefits packages.A Better BalanceFirst Community employees enjoy a generous paid time-off plan and a cultural emphasis on holistic wellness.Connected CultureFirst Community offices are, above all else, fun and friendly working environments.Mortgage Loan Shipping/Post Closing AssociateThis position is responsible for receipt of final documents and closing packages, tracking processes and follow up in order that pre-purchase and suspense conditions (internal and investors) are resolved for delivery of loans to investors by deadlines. This position also ensures compliance with operating procedures.Essential Duties and Responsibilities (Other duties may be assigned.)Download, review, and monitor loan pre-purchase suspense conditions.Ensure files reviewed and completion of tasks at various points of the file flow are compliant with quality initiatives and set turn time expectations.Produce and submit timely and accurate management reporting.Communicate clearly and concisely with appropriate staff regarding resolution of file issues including suspense conditions within response deadlines.Obtain and submit supporting documentation to clear suspense conditions (internal and Investor) by deadline to minimize monetary penalties.Maintain current knowledge of Investor/Agency documentation requirements to ensure appropriate documentation is obtained to clear conditions.Ensure accuracy and clarity of document images in appropriate systems.Accurately index and transfer package image to permanent retention site.Coordinate execution of required assignment document for loan delivery.Validate and input accurate data into origination systems.Develop and maintain high level customer service.Create effective relationships and communication with teammates and partners.Complete investor proprietary submission documents for successful loan deliveries.Will serve as a backup for Customer Service with active mortgage clients.Engage clients to find a solution on past due accounts.Download, review and monitor service released sold loan final documents reports from investor proprietary sites; submit requests for revision as necessary.Track receipt of final documents within investor/Agency defined timelines.Provide follow-up communication to closing agents and title insurers on procedural timelines to ensure prompt receipt of final documents.QualificationsBachelor's degree, or 3 years of related experience preferred, or an equivalent combination of education and experience.Experience with Secondary Market shipping and closing investor requirements preferred.Familiarity with residential mortgage closing documents and servicing experience.Effective oral and written communication skills.Ability to compute basic to moderately complex math calculations.Basic problem-solving and analytical skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Proficiency in using personal computers and office products (e.g., Word, Excel).Excellent customer service and interpersonal skills.Ability to work with direction from supervisor.Must be able to work overtime as business needs require.Ability to effectively multi-task in a close working environment.OnlineApply online for specific job openings.By MailFirst Community BankAttention: Career OpportunitiesP. O. Box 64Lexington, SC 29071Assistance is available for individuals with disabilities and those who need an alternative method for applying due to a limited ability or inability to use this online process.First Community Bank offers a competitive salary, insurance and retirement benefits, a generous paid time off plan, and a stable and friendly working environment.First Community Bank is an Equal Employment Opportunity employer.#J-18808-Ljbffr
Created: 2024-10-16