Entry Level Customer Service Assistant
Fresh Form Draft - Cincinnati, OH
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Entry Level Customer Service AssistantPlease read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Department: Elite BrandingEmployment Type: Full TimeLocation: Cincinnati, OHCompensation: $45,000 - $49,000 / yearDescriptionJob Description:We are seeking a motivated and customer-focused individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will assist with inquiries, resolve issues, and ensure customer satisfaction. This is a fantastic opportunity to develop your skills in a dynamic environment while building a foundation for growth within our company. Key ResponsibilitiesResponsibilities:Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.Provide accurate information about our products and services to clients.Assist in resolving customer concerns and escalating issues when necessary.Maintain records of customer interactions and follow up to ensure satisfaction.Collaborate with the team to improve customer service processes and contribute to team goals.Skills, Knowledge and ExpertiseQualifications:High school diploma or equivalent (Bachelor's degree preferred).Strong communication and interpersonal skills.Ability to handle multiple tasks and prioritize effectively.Positive attitude with a willingness to learn and grow.No previous experience required-training will be provided.BenefitsBenefits:Competitive salary ($45,000 - $49,000 per year).Opportunities for career advancement within the company.Employee assistance program.Work in a supportive and collaborative team environment.
Created: 2024-09-19