Customer Service Representative
Fresh Form Draft - Pittsburgh, PA
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Customer Service RepresentativeBe one of the first applicants, read the complete overview of the role below, then send your application for consideration.Department: Engagea CommEmployment Type: Full TimeLocation: Pittsburgh, PACompensation: $33,000 - $43,000 / yearDescriptionJob Description:Ideaboxpro is seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the voice of our company, helping customers resolve their inquiries and providing exceptional service. If you're passionate about helping people and enjoy problem-solving, we'd love to hear from you! Key ResponsibilitiesResponsibilities:Respond to customer inquiries via phone, email, and chat.Provide product and service information to customers.Resolve customer complaints and issues in a timely manner.Maintain accurate records of customer interactions.Collaborate with internal teams to ensure customer satisfaction.Skills, Knowledge and ExpertiseSkills:Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Ability to multitask and manage time efficiently.Proficiency with customer service software and tools.Positive attitude and customer-focused mindset.BenefitsBenefits:Health and dental insurance.Paid time off and holidays.Career development and training opportunities.Friendly and supportive work environment.
Created: 2024-09-19