Customer Service Representative
Ideaboxpro - Philadelphia, PA
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Customer Service Representative - Join Our Dynamic Team at Ideaboxpro!If you want to know about the requirements for this role, read on for all the relevant information.At Ideaboxpro, where innovation and creativity are at the heart of everything we do, we're looking for a dedicated and customer-focused Customer Service Representative to join our team in our Philadelphia, PA office. As a leading company in the industry, we are committed to providing cutting-edge solutions and fostering an environment where your ideas can flourish. At Ideaboxpro, you'll have the opportunity to work on exciting projects, collaborate with talented professionals, and grow both personally and professionally.Job Type: Full-time, On-siteSalary: $20 to $24 per hourJob Description: As a Customer Service Representative at Ideaboxpro, you will be the face of our company, providing exceptional service to our clients and customers. Your responsibilities will include addressing customer inquiries, resolving issues, processing orders, and maintaining a positive relationship with our clients. You will work closely with other departments to ensure that our customers receive the highest quality service and support.Responsibilities:Respond to customer inquiries via phone, email, and in-person with professionalism and efficiencyResolve customer issues and complaints promptly, ensuring customer satisfactionProcess orders, returns, and exchanges accurately and efficientlyMaintain up-to-date knowledge of our products and services to provide accurate information to customersCollaborate with other departments to ensure seamless customer experiencesMaintain customer records and update account information as neededQualities We're Looking For:Excellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailAbility to multitask and manage time effectively in a fast-paced environmentProficiency in Microsoft Office Suite and CRM softwareA positive attitude and a passion for helping othersPrevious experience in customer service or a related field is a plusBenefits:Competitive hourly wageHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development and career growthA supportive and collaborative work environmentNote: This is an on-site position in our Philadelphia, PA office.If you're passionate about providing exceptional customer service and eager to be part of a forward-thinking team, Ideaboxpro is the perfect place for you. Apply today and take the next step in your career!
Created: 2024-09-19