Parts Sales Representative
Chery Industrial - Garden City, NY
Apply NowJob Description
Parts Sales RepresentativeRead on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Chery Equipment GroupGarden City, New York, United States (On-site)Company Details:Chery Equipment Group is a US distributor of globally recognized heavy equipment and industrial products.We are a growing and dynamic company with two distinct business divisions: Chery Forklift, specializing in the sales and rental of heavy equipment and tools, and Chery Industrial, offering a wide range of industrial products.Our Chery Industrial division is looking for a customer service representative to handle after sales issues. The successful candidate will communicate with customers to determine replacement parts required, according to customers' descriptions of malfunctions and manufacturers.Job Responsibilities:Assist customers, such as responding to customer complaints and updating them about back-ordered partsInform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased productsCommunicate with customers via phone, email, and text messageCollaborate with the Product Quality Manager to order parts from the manufacturersSupport the sales team with customer service related tasksQualifications:Associate's degree required, Bachelor's degree (preferred)Proficient in the use of Google Suite and ExcelExcellent communication skills; ability to effectively talk on the phoneCustomer service experience (required)Pay: $20-$22Job Type: Full-time
Created: 2024-09-19