IT Asset Management Specialist (remote) MA

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!! JOB SUMMARY: This role supports the complete life cycle of software and hardware assets within the IT organization. Responsibilities include tracking, deploying, maintaining, upgrading, and disposing of assets to maximize value and minimize costs while adhering to compliance regulations. Key tasks involve inventory management, software license compliance, cost optimization, and life cycle tracking. The role also oversees and utilizes IT asset management, service management, and IT operations management systems. JOB ROLES AND RESPONSIBILITIES: 1. Support the full life cycle of software and hardware asset management including tracking, discovery, analyzing, reporting, compliance, upgrades, and disposal utilizing company's finance, asset management, and service management systems.2. Execute and support internal audits and external vendor audits of software and hardware on an ongoing basis to ensure license compliance, version control, and end-of-life upgrade protection.3. Aid in the administrative and technical support of asset management and service management systems.4. Review, approve, and support end user requests for software licensing using ServiceNow.5. Respond to requests from end users, managers, developers, etc. for specific software licensing andor hardware information.6. Create and maintain standard operating policies and procedures, documenting industry standard best practices implemented by the IT Asset Management team.7. Support the Risk Management group to assist with HITRUST certification in ITAM related areas. Support the Internal Audit team for ITAM procedures and evidence for any compliance related activities.8. Identify and advise management of contractual licensing issues that may impact the department andor company as a whole through participation in the businessvendor contract review processes.9. Identify and communicate savings opportunities for software licensing and services to management as appropriate.10. Support and maintain software and hardware asset records within ServiceNow utilizing data from SAP Ariba purchases and S4Hana invoices.11. Enter and maintain software and hardware inventory information in asset management system.12. Collaborate, coordinate, and communicate across disciplines and departments.13. Ensure compliance with HIPAA regulations and requirements.14. Demonstrate Company's Core Competencies and values held within.15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required andor assigned as necessary. JOB SCOPE: This role functions under general supervision, fostering self-direction and a results-driven approach. It follows established standards and procedures, utilizing extensive experience to complete tasks. Regular engagement with both internal and external stakeholders is essential to achieve objectives, with a strong focus on prioritizing customer needs during decision-making and for actions taken.

Created: 2025-03-11