Dave & Buster's - Support Technician - Bellevue - ...

- Delivers an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun. - Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. - Creates a warm, fun atmosphere for Guests and Team Members. - Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. - Follows portion guidelines to ensure cost control, while maximizing the Guest experience. - Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining nonalcoholic drink levels, removing clutter, pre"bussing as necessary and responding to Guest needs in a timely manner. - Works quickly and efficiently adhering to "Full hands in, Full hands out" philosophy. - Delivers food to tables and ensures the Guests have everything they need. - Adheres to all company safety and sanitation policies and procedures. - Responsible for stocking bars with all garnishes, glassware, straws, and napkins. - Maintains all bottle and keg beer pars during and after shift. Maintains requisition sheets. - Ensures bar areas remain clean. - Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. - Restocks and prepares supplies for shift change and or close. - Performs opening/closing responsibilities, including party breakdown/duties. - Assists in cleanliness and organization of all bar storage areas. - Assists in party setup of bars. - Assists in bar inventories as requested by management. - Participates in all incentives and contests, driving sales and promoting the brand. - Assists other Team Members as needed or when business needs dictate. - Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity, and efficiency/effectiveness.

Created: 2025-03-10