Customer Program Manager - Aerospace & Defense (Remote)

Requisition #: 16244 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence (ACE) team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software and solutions in their design workflows, and grow Ansys' business. Ansys is seeking a dynamic, experienced. and self-motivated candidate to fill our role as a Customer Program Manager within our Ansys Government Initiatives entity. The Customer Program Manager role is part of our Professional Servcies team. The program manager works closely with our sales and engineering teams to lead the scoping, and successful execution of new customer projects related to the deployment and adoption of Ansys' commertial software products, to ensure delivery of customer requirements. Serves as the central point of contact, and coordinates and manages internal and external communication of cross-functional teams across all levels of ANSYS and the customer. Provides the central collaboration point between the customer, account management and engineering. This role will be principally focused on Ansys' Federal Aerospace & Defense customers. Previous experience with program capture, proposal management, contract management and project management in this market space is preferred. This position is not eligible for immigration sponsorship. Key Duties and Responsibilities Guide complex services engagements to successful outcomes using program management experience, planning and negotiation skills, subject matter expertise and industry knowledge Work as an integral member of the Sales and ACE (engineering) teams to progress and secure the consulting business. This will involve working with Sales to develop program management strategies Facilitate the definition of project scope, goal, requirements and deliverables Define project tasks and resource requirements Develop and manage program level initiatives and coordinating project plans Establish self as a trusted advisor to multiple customers; understand their key business initiatives, product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform, articulate Ansys' value proposition Manage and track project resource allocations, timelines, and deliverables across multiple interconnected workstreams Collaborate with Account Management team and Services team to position next phase / program Identify and manage project risk, escalate and interact with ANSYS and customer management for status and issue resolution Provide senior level guidance and oversight on customers advanced technical solution project planning Work independently within multi-disciplinary teams Provide leadership on development of PMO Standards and Processes Mentor junior Program Managers and Project Managers Participate in corporate initiatives to further enhance Ansys technology, processes and people skills Organize and manage multiple projects which are complex in nature, coordinate colleagues across geographically diverse locations Manage service partners and subcontractors Minimum Education/Certification Requirements and Experience Required education and degree type: BS, MS or PhD in engineering, computer science, and/or business or related field Required minimum years of professional experience in an engineering or software environment: BS+8, MS+6, or PhD+3 Experience working in engineering / product development environment Proven experience in program management or complex project management with multiple workstreams Experience with program capture, proposal management, and contract management Proven stakeholder management skills Strong interpersonal and communication skills, with the ability to lead status presentations to customers, fluent in writing and speaking English Strong organizational and time management skills, possess a sense of urgency Projects a professional image and demonstrates business acumen, driven to succeed Strong leadership and mentoring skills Competency in Microsoft applications including Word, Excel, and Outlook Ability to travel domestically up to 25% of time Ability to work autonomously in a fast-paced environment Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: BS, MS, or PhD+7 6 years of experience in Program Management with an enterprise software and technology deployment focus Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Experience with both Waterfall and Agile Project Management methodologies Program or project management certifications like PgMP or PMP or Prince2 Practitioner, Agile certifications like CSM or PSM. Experience with any PM tools e.g. Microsoft Project, ADO, JIRA, Monday etc. Experience architecting and managing delivery of large software solutions Background in federal aerospace and defense with the ability to hold a security clearance At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results VALUES IN ACTION Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive. Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers. We're proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here . At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. . click apply for full job details

Created: 2025-03-08