Sales Executive

Our client, a well-established and rapidly expanding manufacturer in the industrial sector, is seeking a dedicated International Inside Sales Representative to join their team. With over 40 years of success, they have become a leading name in their industry. This is a fantastic opportunity for individuals who thrive in a dynamic environment and are passionate about providing outstanding customer service.This role plays a vital part in bridging the gap between customers and internal teams, ensuring seamless communication and top-tier service. The ideal candidate will be fluent in both English and Spanish, with a strong customer service mindset and the ability to manage orders, inquiries, and customer relationships efficiently.Key Responsibilities:Provide exceptional customer service via phone, email, and virtual interactions in both English and Spanish.Process customer orders, returns, and inquiries, ensuring accuracy in documentation and data entry.Address and resolve customer concerns with a problem-solving approach, escalating issues when needed.Work closely with production, shipping, and sales teams to ensure timely order fulfillment and delivery.Maintain detailed records of customer interactions, transactions, and complaints.Assist with translating documents and policies for non-English-speaking customers and employees.Support the sales team with account management, order tracking, and follow-ups.Stay updated on product knowledge to provide informed support to customers.Conduct market research to identify new business opportunities.Cold call and email potential clients to generate sales leads.Develop and deliver compelling sales presentations tailored to customer needs.Build and maintain strong customer relationships with both new and existing clients.Follow up with leads to ensure they are nurtured through the sales process.What We're Looking For:Required Qualifications:Bachelor's degree in Business, Sales, Marketing, Communications, or a related field.Previous experience in customer service, preferably in a manufacturing or industrial setting.Strong communication and interpersonal skills to handle challenging situations professionally.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Excellent attention to detail and organizational skills.Ability to work independently and within a fast-paced team environment.Strong problem-solving skills with a proactive customer service mindset.Preferred Qualifications:Experience with ERP or CRM software (e.g., HubSpot).Fluency in both verbal and written English and Spanish.Additional proficiency in Microsoft Office Suite.What's in It for You?Our client offers a comprehensive benefits package, including:✔️ Medical, dental, and vision coverage✔️ Paid Time Off (PTO)✔️ 401k matching✔️ Opportunities for professional growth and developmentWorking Hours & Conditions:Core business hours: 8:00 AM - 5:00 PM (some flexibility may be required depending on company operations).This is a fantastic opportunity to join a thriving company, develop professionally, and contribute to a growing sales team. If you are a motivated and detail-oriented professional, we want to hear from you!

Created: 2025-03-08