Listed Derivatives / Over the Counter Operations - US ...

Position OverviewJob Title Listed Derivatives Over the Counter Operations - US Operations Client Service TransitionsCorporate Title Assistant Vice PresidentLocation New YorkOverviewThe US Fixed Income & Currencies (FIC) Operations Client Services & Transitions Team is responsible for liaising with our top tier US Clients.You will manage all communications directly with the client on all trade related queries in both verbal & written form, while onboarding US Clients. Key tasks you will be managing but not limited to statement generation & access, daily trade volumes, open position reporting issues, and delivery confirmationsnotifications. You will provide due diligence on all downstream systems for US supported exchanges to ensure proper trade set up & trade capture; including all pertinent data for FCM cleared clients and execution only business. You will liase with all back office staff on all set ups to ensure Clients are set up for success.What We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift and volunteer programsWhat You'll DoWork directly with Listed Derivatives & cOTC client services staff, Transitions & Front office Staff on a global levelPrimary functions are to ensure quality while onboarding clients, host calls for transparency and deliver quality customer service. Guarantee correct setup's pre trading to include a review of mapping of products, client accounts, to ensure their related exchange billing fees are set up properlyResearch and resolve issues and inquiries regarding exchange or bank regulatory rules, requirements, functionality, positionsLiaise with clients, client service, trade support, trading desks, balancers, and outside firms in a timely manner to efficiently process all trade date business and resolve any outstanding issues on a global levelInteract with internal & external contacts for resolution of trade & settlement issues, meeting regular process deadlines and meetingexceeding client expectations. Work with Compliance on internal department audits as well as provide documentation in relation to any Client inquiry requested by Regulatory, Financial, or Exchange personnelManage the procedural documents, to keep updated quarterly so internal & external audits expectations are met. Generate and approve Deutsche Bank approved checklists to ensure transparency into the process & procedures of onboarding and Client ServicesSkills You'll NeedIdeal candidate should have moderate experience of futures industry operations in Listed Derivatives & cOTC Client Service-relatedMust be detailed-oriented, able to work under strict deadlinesProactive in solving problems and conducting root cause analysisExcellent verbal & written communication & management skillsExpert MS Office Suite knowledge (Word, Excel, Power Point), Strong technical abilities and the capacity to quickly learn proprietary softwareSkills That Will Help You ExcelKnowledge of Chicago Mercantile Exchange (CME) Group, CFE, ICE-US & ICE Euro, LCH LD & cOTC products, including regulations, clearing, expiration, & delivery reporting processes is a positiveFamiliarity with MGE, BM&F, EUREX, ME, & other foreign markets is a positiveKnowledge and experience with GMI FIS applications, is a positiveShould also be able to investigate process automation & improvements, while being able to document workflows and procedural changes & amendments as necessary, both from exchange requirements or automation improvements to enhance the Client experienceExpectationsIt is the Bank's expectation that employees hired into this role will work in the New York City office in accordance with the Bank's hybrid working model.Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability andor religion.The salary range for this position in New York City is $65,000.00 to $107,250.00. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Created: 2025-03-06