Project Manager

Job Title: Project ManagerReports to: Director of Business Development Department: Business DevelopmentResponsibilities:Monitor and maintain project trackers for accuracy, ensuring that customer commitments are met on schedule, while proactively communicating any changes.Build and nurture strong customer relationships to ensure timely product launches and high levels of customer satisfaction.Manage assigned projectsaccounts, including the development and execution of detailed project timelines.Provide pricing for ancillary services to customers, ensuring clear and transparent communication.Create and issue Product Development Requests (PDRs) that specify COG targets, benchmarks, no-no lists, and other important product details.Deliver on-time samples, pricing information, supporting documents, and lead times for all new projects.Share finalized approved pricing with the BOMPO itiate pricing requests, review quotes, and communicate pricing information to customers.Regularly update the project tracker file to reflect current project status and milestones.Schedule and co-lead Gate-Review meetings for new products in collaboration with the Manager of Project Management.Transfer project details to the operations team for line trials, and provide customer-related support during trials as needed.Manage regulatory requests for customer product launches, ensuring compliance with all relevant regulations.Oversee formula-related updates (e.g., reformulations, raw material discontinuations) and handle other tasks as assigned by the manager.Coordinate and schedule weeklybi-weekly client calls, maintain accurate calendars, and ensure meeting notes are saved to the shared drive.Monitor monthly sales targets for assigned accounts, reporting any shortfalls or form the Business Development team of any new presentation or client opportunities.Ensure a seamless project handoff to the Customer Services Department, maintaining ongoing support to ensure a successful product launch.Assist in resolving customer complaints by investigating issues, notifying management, and recommending solutions.Coordinate internal communications to align with company goals and objectives.Represent the company at meetings and trade shows as required, promoting the organization and its offerings.Requirements:Bachelor's degree preferred, with 2+ years of experience in a fast-paced manufacturing environment, or 3+ years of experience as a Project Manager handling multiple projectscustomers simultaneously.Highly detail-oriented with exceptional organizational and communication skills.Strong analytical and problem-solving capabilities.Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint).Demonstrated ability to manage multiple assignments and priorities effectively.Strong interpersonal skills and a positive, professional attitude.

Created: 2025-03-06