Collections Specialist MD

About the Organization & Opportunity:• Our client is well-known within the food & beverage industry• Highly established organization that was founded in the 1990's• Current employees praise the work-life balance and opportunities for professional development and advancementCollections SpecialistResponsibilities: • Collections Specialist will be responsible for Business-to-Business Collections: Will be going through accounts that are 60+ days past due and likely under $1000 owed. Super high volume. There are 700 accounts with over 60 days in aging and of that, 400 are under $1K.• Collections Specialist will make outbound collections calls• Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.• Collections Specialist will utilize phone and email for collections, will use accounting system.• Collections Specialist will be trained on how to take a credit card payment.• Collections Specialist will utilize SX system. (Training will be provided.)• Collections Specialist will complete ad hoc task and projects, as requested.Requirements:• 1 - 2+ years of business-to-business (B2B) collections experience required.o Prior experience collection on some type of distribution is a plus.• Customer facing experience is a must• Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email• Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)• Degree is a plus but NOT required.• Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided.Personality Fit:• Bubbly and customer service oriented• Diligent• Stays on task• Kind• Outgoing• Positive• Confidence to approach a manager or sales rep to get something resolved related to ARCollections.• Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)• Thrives in a fast pacedhigh volume environmentQualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!#INNOV2024

Created: 2025-03-04