Leasing Coordinator

Job Title: Leasing Coordinator Location: New York, New York Employment Type: Full-Time Department: Sales Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. Its not just a job. Its an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live the good life in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Leasing Coordinator to become part of our family. We invite you to take your first step toward a rewarding career with us! Overview: The Leasing Coordinator is responsible for a seamless transition of new residents into the Insp?r community by coordinating and obtaining all required move-in paperwork and preparing the residents community file. The Leasing Associate will also conduct the residents orientation to the community and ensure each residents move into their new home at Insp?r Senior Living is smooth, successful, and meaningful. Additionally, they will be responsible for assisting the leasing team in managing the communitys sales and marketing database and maintaining appropriate sales collateral. Key Responsibilities: Independently responsible for managing the move-in and move-out process for each resident in the community and exercises discretion to ensure the process runs smoothly and is tailored to each residents needs Support the leasing team by effectively maintaining all prospect records Supports and assists the General Manager and Director of Leasing in building a trusting and positive relationship with prospects by understanding the Insp?r product and how Insp?r Senior Living can meet customers needs Development of all necessary processes and procedures for resident move-in Assists the General Manager and Director of Leasing by ensuring model apartments(s) are well maintained and presentable Supports and assists the General Manager and Director of Leasing in setting, tracking and accomplishing sales related goals as determined by the leasing team Demonstrates effective telephone skills producing qualified leads and appointments Prepares the residents community file according to Insp?r and state specific regulatory requirements Meets with the resident andor family and reviews the move-in packet, ensuring all information is explained so that it is understood by the resident andor family members Coordinates the resident assessment with the Executive Director of Clinical Operations Ensures the apartment is fully ready for move-in On the move-in day, the Leasing Associate: Collects any remaining paperwork Orients the resident and family to the community Presents the apartment to the resident and family explains the telephone, and emergency procedures systems and other services such as hair caresalon, transportation, activities, etc. Arranges lunch or dinner for the resident and family members on the move-in day Qualifications: Bachelors degree preferred One (1) year experience in an administrative support role Excellent communication, organization and time management skills Strong emotional intelligence and intuitive decision-making skills Passion for sales and relationship building Ability to understand and contribute to broader business objective Growth-oriented mindset with a desire for professional development Outgoing, engaging, and personable demeanor Exceptional attention to detail and organizational skills Previous customer servicesales experience and demonstration of customer service skillset Must possess a passion for working with the senior population and improving their quality of life Why Youll Love Working With Us: Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation. HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work. Growth Opportunities: We promote and foster career development and continuous learning. Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace. Competitive Comp and Benefits: We offer a competitive compensation package including monthly commissions, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you! Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2025-03-02