Business Operations Coordinator

Length of contract: 6+ monthsWe are looking for an energetic and highly organized Operations Coordinator to join our team. This role requires someone who is a versatile problem-solver-a resourceful individual who thrives in a fast-paced environment, enjoys tackling diverse challenges, and can seamlessly support various teams across our organization, including operations, customer support, finance, compliance and communications. If you have a keen eye for detail, excellent multitasking skills, and the ability to adapt quickly, we want to hear from you!Responsibilities● Cross-Functional Support: Work closely with multiple teams to streamline processes and ensure smooth day-to-day operations.● Project Coordination: Assist in planning, tracking, and executing operational projects, ensuring timely completion and alignment with business goals.● Customer Support: Help manage various lines of customer support across the business, ensuring efficient response times and coordinating with internal teams to resolve issues.● Partnership & Marketing: Help manage partnerships and marketing efforts for our self-serve publisher program, acting as an account manager to onboard and support publishers and journalists. Assist in recruiting new publishers and journalists and running marketing campaigns to grow the program.● Communication: Act as a bridge between different teams, ensuring seamless information flow and collaboration.● Data & Reporting: Gather, analyze, and present data to support decision-making and improve efficiency.● Problem-Solving: Quickly assess challenges and develop practical solutions to support the company's growing needs.Qualifications● BABS degree.● 2-3 years of experience in operations, business operations, project management, product operations, or a related field.● Very strong organizational skills with the ability to manage multiple priorities simultaneously.● Excellent written and verbal communication skills.● Ability to work with minimal supervision, take initiative, and drive projects forward with limited direction.● Comfortable working in a fast-paced and ambiguous environment.● Experience with HubSpot or other CRM systems.● Strong collaboration skills and ability to work closely and effectively with members across departments.● Organized self-starter with the ability to build relationships and communicate product knowledge.● Thorough understanding of online news, current events and content creation industry.● Comfort with using and learning new tools and technology to improve efficiency.● Interest in expanding knowledge of back-office operations, including finance, compliance, and internal processes, to better support cross-functional teams is preferred.● Prior start-up or techmedia experience preferred.Desired Skills and Experience● BABS degree.● 2-3 years of experience in operations, business operations, project management, product operations, or a related field.● Very strong organizational skills with the ability to manage multiple priorities simultaneously.● Excellent written and verbal communication skills.● Ability to work with minimal supervision, take initiative, and drive projects forward with limited direction.● Comfortable working in a fast-paced and ambiguous environment.● Experience with HubSpot or other CRM systems.● Strong collaboration skills and ability to work closely and effectively with members across departments.● Organized self-starter with the ability to build relationships and communicate product knowledge.● Thorough understanding of online news, current events and content creation industry.● Comfort with using and learning new tools and technology to improve efficiency.● Interest in expanding knowledge of back-office operations, including finance, compliance, and internal processes, to better support cross-functional teams is preferred.● Prior start-up or techmedia experience preferred.

Created: 2025-03-01