Senior Sales Representative - Spare Parts & Services

ABOUT THE JOBThe Senior Sales Representative - Spare Parts & Services is responsible for promoting and selling spare parts and services for advanced thermal processing equipment. This role combines technical expertise with sales acumen to meet customer needs, drive revenue growth, and ensure customer satisfaction.RESPONSIBILITIESIdentify customer needs by establishing rapport with existing clients in the kiln and furnace sector.Understand their operational challenges to provide effective solutions that enhance the efficiency of their kiln and furnace operations.Collaborate with customers to offer parts and services that enhance the efficiency of their kiln and furnace operations. Tailor solutions based on specific requirements.Provide detailed technical information about kiln and furnace parts, including specifications, applications, and benefits. Answer customer inquiries effectively.Develop strategic sales plans targeting company's existing accounts while nurturing anize sales calls and follow-ups to maximize opportunities.Prepare accurate cost estimates by analyzing customer documents, consulting with engineers, and assessing project requirements.Gain customer acceptance by demonstrating how proposed parts can lead to cost reductions, improved performance, or enhanced safety in their operations.Maintain records of sales activities, customer interactions, and market intelligence. Prepare reports summarizing sales performance metrics.QUALIFICATIONSBachelor's degree in Engineering (Mechanical, Electrical, or related field), Business Administration, or equivalent experience in the furnacekiln industry.3+ years of proven experience in a sales role or similar position within industrial equipment spare parts and services sales.Strong understanding of thermal processing technologies, including furnaces and kilns.Excellent communication skills with the ability to convey complex technical information clearly.Proficiency in CRM software and Microsoft Office Suite.Technical aptitude in mechanical systems related to thermal processing equipment.Strong analytical skills for assessing client needs and market conditions.Ability to work independently as well as part of a team-oriented environment.Negotiation skills with a focus on achieving win-win outcomes.WORK ENVIRONMENTPHYSICAL DEMANDSWillingness to travel frequently for client meetings, site visits, trade shows, or training sessions as needed (up to 80%).

Created: 2025-03-01