Quality Assurance Supervisor

Jordan Manufacturing Company has been creating innovative outdoor products and providing exceptional customer service for over 45 years, and our success starts with our team. As a growing family-owned and -operated business, we welcome employees of diverse backgrounds and experiences to join us. Jordan Manufacturing supports our team by recognizing achievement and promoting from within, ensuring a work-life balance, collaborating to achieve excellence, operating with integrity and prioritizing safety every day.Giving back to the community and to our team are also a tradition at Jordan Manufacturing. We hold annual food drives and support local charities, and celebrate our employees with appreciation lunches, achievement awards, core value awards and holiday gift baskets each year.Why should you join the Jordan Manufacturing family? We truly value every member of our team and strive to live and work by our core values:· Celebrate: Recognize our achievements, learn from our mistakes· Healthy Balance: When your life works, your work works.· Always Collaborate: Teamwork makes the dream work.· Integrity: Doing what is right, not necessarily what is easy· Safety: It's everyone's responsibility· Excellence: It's not a skill, it's an attitudeBenefitsJordan Manufacturing offers an excellent work environment and benefits for full-time employees, including:· Paid Holidays· Paid Time Off (PTO)· Paid Bereavement Leave· Military and Jury Duty Leave· 401k· Health Insurance· Vision & Dental Insurance· HSA and FSA Options· Employee Assistance Program· Life Insurance· Short- and Long-Term DisabilityJob Title: Quality Assurance SupervisorJob Purpose: The Quality Assurance Supervisor is tasked with assisting with the building and execution of a plant QMS program. The Supervisors responsibilities include supervising staff, the development of inspection processes, analyzing the results, and giving feedback and guidance to the Operations team. The Manager will ensure quality process implementation will keep lean standard safe work methods, customer expectations, and operational excellence top of mind. The Manager will uphold and practice safe work habits to ensure the manufacturing operations are as safe and efficient as possible.Reports To: Director, Global Supply Chain & LogisticsLocation: On-site at corporate headquarters in Monticello, INDepartment: Global OperationsClassification: Full-time, Exempt SupervisorJob Duties and Responsibilities:· Contribute to building foundational quality processes, disciplines, and drive sustained execution through every step of the quality control process within all facets of the operation.· Develop consistent quality metrics, standards, and best practices to ensure internal standards are met and link to customer specific requirements.· Measure, test, analyze, build, and standardize quality processes, keeping an eye on equipment efficiencies and product flow to dramatically improve organizational performance.· Champion cross functional ways of working to ensure vendor and customer compliance, and best in class service to our customers and consumers.· Implement methods to inspect, assess and evaluate products and production equipment.· Ensure quality process control implementation training is carried through to the production workforce and engage plant floor champions to be a part of the quality process improvement.· Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.· Execute lean and six sigma principles and implement visual process and metric management to sustain quality controls throughout the plant.· Establish vendor inspections and associated quality specifications to eliminate problems before they enter the operational value stream.· Perform detailed and recorded inspections of final products to ensure that industry and company standards are met.· Perform detailed and recorded inspections of work in process to ensure that industry and company standards are met.· Eliminate products that are not up to standards and perform root cause problem solving.· Contribute to setting key performance indicators for the plant that align with organizational goals and reviews progress toward these goals with the plant management on a frequent basis.· Work with operations management to ensure measurement systems are built into the production teams.· Performs other duties as required.Required Qualifications· BS in Project Management, Engineering, QMS, or similar relevant field.· 3-5 years working experience as a quality thought leader with proven results.· Experience in change management developing, implementing, and controlling new processes across a fast-paced organization.· Experience supporting crucial decision making in high pressure situations.· Excellent analytical, problem solving and organizational skills.· Experience managing customer quality specifications, including customer sustainability initiatives.· Demonstrated ability to influence cross functional and operational teams driving quality improvements throughout the system.· Ability to work cross functionally and manage multiple projects that deliver on time.· Have a deep understanding of quality systems and processes.· Organized, proactive, and motivating influential team leader.· Computer experience in ERP systems, reporting, and MS Office.· Strong communications, writing, and interpersonal skills.· High EQ· Team and goal orientedPreferred Qualifications· Lean Certified and Six Sigma preferred.· ASQ certified Manager of Quality Certification preferred.Working Conditions· Position is located in a factory setting.· Traveling may be required to Kentland, IN facility.· Prolonged periods of sitting, standing, walking, lifting, and bending throughout the dayIf you are passionate about maintaining high-quality standards in manufacturing and want to contribute to an innovative team at Jordan Manufacturing Company, Inc., we invite you to apply today!As part of the hiring process, Jordan Manufacturing may conduct a background check and pre-employment drug screen with an applicant's signed consent. The background check may consist of prior employment verification, reference checks, education confirmation, criminal background, or other information, as permitted by law. Results of any pre-employment check will be considered as part of the hiring process, but may not necessarily disqualify a candidate from employment. Third-party services may be hired to perform these checks. All offers of employment and continued employment are contingent upon a satisfactory background check.

Created: 2025-02-26