Founding Solutions Engineer

Do you want to work with an API & Data Infrastructure for Construction Start-up company? At Aimhire.io we are the exclusive recruiting partner to our client and we are hiring urgently.Position: Founding Solutions EngineerAbout the roletl;dr: we're hiring ASAP a talented Solutions Engineer to help us accelerate revenue growth. You will report directly to our co-founderCEO. The ideal candidate is:Semi-technical: no need to code, but you should be fluent in complex business processes and know key concepts of data-intensive software products.Persuasive: you're not a salesperson, but people might mistake you for one. You enjoy talking to prospective customers, explaining our value, and handling objections to win them over.Lucid: you distill complex information into simple-to-understand language without losing fidelity. You're able to pivot your language when talking to non-technical people (e.g. Construction CFOs) and technical people (e.g. our SWEs).Curious: no construction experience required, but you should be able to learn industry jargon and answer in-depth questions from construction CFOs within 3 months of starting.Why are we hiring this role?We're growing like crazy and need to release key bottlenecks to hit our aggressive growth targets over the next year. One key growth constraint is our availability to run technical customer demos and follow-up sales calls.Today, we often can't book follow-up sales callsdemos for a week or more after our intro call because this role is performed "part-time" by two co-founders and one of our TPMs, as an additional side-gig on top of their core duties.By hiring a dedicated SE, we will expand our capacity to handle more technical sales calls in a shorter period, thereby signing more customers faster and growing even more aggressively than we are today.Having someone dedicated to SE responsibilities (vs. someone doing it alongside other roles) will also improve the quality of our demo calls, technical sales support, sales collateral, product documentation, and other key inputs to sales conversion rates and customer satisfactionResponsibilitiesYou will quickly become a technical subject matter expert on:Our integration platformThe various source systems we connect and any changesupdates releasedConstruction and Service-specific business processesYou will partner with our Sales team to:Lead technical, customer-facing demos to explain our product and clarify our valueAddress technical questions and explain how we fit into prospects' business processesReposition customer objections by proposing creative solutionsHelp determine fit;provide objective feedback if prospects are compatible with our productCreate collateral (e.g. videos, product docs) to explain our product more effectivelyMaintain and update call scripts for the internal teams to use during demosContinuously improve demos, e.g. reduce prep, add better data, make customization easierYou will support our Product and Implementation teams during customer onboardingConsult on the transition process adopting our software from their current solutionsConfigure our platform to align with customer systems and desired workflowsProvide technical documentation and assist with post-sales supportAssist with customer onboardings to improve our upstream sales processesInfluence our product roadmap and onboarding best practices, so we can better scale customer acquisition and revenue activationNo need to have: prior experience with Construction or at B2B SaaSdev tools companies

Created: 2025-02-24