Scrum Master

Scrum Master About the Role:We are seeking a highly skilled and experienced Scrum Master to support our Product, Engineering, UX Design, and Operations teams in delivering high-quality technology solutions. This role is ideal for a servant leader passionate about Agile methodologies and dedicated to fostering a culture of continuous improvement and collaboration. The Scrum Master will play a critical role in facilitating Agile ceremonies, supporting release management, and ensuring the successful delivery of features aligned with our business objectives. Key Responsibilities:Serve as a dedicated Scrum Master for one or more Agile teams, fostering Agile best practices and continuous improvement.Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.Act as a coach for the team and organization on Agile principles, helping to remove impediments and drive high performance.Partner closely with Product Management, Engineering, UX Design, and Operations to ensure alignment on priorities, dependencies, and release schedules.Support release management, ensuring that features and capabilities are aligned with upcoming releases and that release readiness is communicated across teams.Represent releases to the Change Advisory Board (CAB) as needed, ensuring smooth deployment and risk mitigation.Drive team accountability and a culture of ownership while maintaining a servant leadership mindset.Work with stakeholders to track and optimize team performance metrics, using Agile methodologies to drive efficiency and quality.Identify and implement opportunities to scale Agile practices across the organization. Qualifications & Experience:Bachelor's degree in a relevant field (e.g., Computer Science, Business, Engineering, or related discipline).Certified Scrum Master (CSM) or equivalent Agile certification (e.g., PSM, SAFe Scrum Master).Minimum of 5 years of experience as a Scrum Master supporting technology teams (e.g., web, services, mobile apps).Experience working in Ecommerce, (QSR), Delivery, or an adjacent industry is preferred.Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and experience implementing Agile best practices at both the team and organizational levels.Expertise in release management, including aligning feature development with release schedules and representing releases to executive stakeholders and CABs.Proven ability to coach and mentor teams to high performance, promoting Agile maturity across cross-functional teams.Exceptional facilitation and communication skills, with the ability to effectively engage both technical and non-technical stakeholders.Proficiency with Agile tools such as Jira, Confluence, Azure DevOps, or similar platforms.Experience in supporting DevOps, CICD, and lean product development is a plus.

Created: 2025-02-24